Assistant Store Manager

LV Petroleum; Mankato (MN); On-site; USD 35,000 - 50,000; Full time

Job summary

LV Petroleum is seeking an enthusiastic Assistant Store Manager for its Mankato location. This role includes managing daily store operations, ensuring exceptional customer service, and training staff. Candidates should have strong leadership skills and experience in retail or management. Responsibilities also entail inventory management, sales support, and compliance with health and safety standards. Successful applicants will thrive in a fast-paced environment while motivating their team to achieve store goals.

Qualifications

• Retail or management experience preferred.
• Ability to motivate team members.
• Capability to perform physical tasks such as lifting.

Responsibilities

• Assist in managing daily store operations.
• Ensure compliance with policies and procedures.
• Oversee cleanliness and organization of the store.
• Provide exceptional customer service.
• Support recruitment and development of store employees.

Skills

Leadership

Communication

Multitasking

Customer Service

Inventory Management

Education

High school diploma or equivalent

Tools

Point-of-sale (POS) systems

Microsoft Office Suite

Job description

TA/LV Petroleum is a leading operator of travel centers that provides an exceptional customer experience across its gas stations, convenience stores, and restaurants. We are currently seeking an enthusiastic and dedicated Assistant Store Manager to join our team at our Mankato, MN location. The successful candidate will assist the Store Manager in overseeing daily operations, maximizing sales, and maintaining high standards of customer service and store presentation.

Key Responsibilities

Store Operations

• Assist in managing the daily operations of the store to ensure smooth and efficient processes.
• Participate in the opening and closing procedures, cash handling, and inventory management.
• Ensure compliance with company policies, procedures, and regulations.
• Oversee the cleanliness and organization of the store, ensuring a welcoming environment for customers.

Customer Service

• Ensure exceptional customer service is provided at all times and resolve any customer concerns effectively.
• Promote a customer-focused culture that enhances the shopping experience and drives customer loyalty.
• Train staff on customer service best practices and encourage positive interactions with customers.

Team Management

• Support the recruitment, training, and development of store employees.
• Assist in developing employee schedules to meet business needs and ensure adequate coverage.
• Provide ongoing support, coaching, and feedback to team members to foster a positive work environment.

Inventory Management

• Assist in managing inventory levels, including ordering, receiving, and stocking of merchandise.
• Implement effective inventory control measures to minimize shrinkage and optimize product availability.
• Help ensure that products are displayed according to merchandising standards.

Sales Support

• Assist in achieving store sales goals and financial objectives.
• Monitor daily sales performance and recommend strategies for improvement.
• Participate in promotional activities and special events to increase store visibility and sales.

Health and Safety Compliance

• Ensure all store operations adhere to health, safety, and sanitation standards.
• Assist in training staff on workplace safety practices and emergency procedures.
• Conduct regular safety inspections and address any hazards in the store promptly.

Administrative Duties

• Assist the Store Manager with administrative tasks, including inventory counts, scheduling, and employee records.
• Prepare and maintain reports on store performance, sales metrics, and customer feedback.
• Execute other duties and projects as assigned by the Store Manager.

Physical Requirements

• Ability to stand for extended periods and perform physical tasks such as lifting and carrying.
• Capability to lift up to 30-50 pounds as needed.
• Willingness to perform tasks involving physical labor (e.g., stocking shelves, cleaning duties).

Qualifications

• High school diploma or equivalent; previous retail or management experience preferred.
• Strong leadership and team-building skills with the ability to motivate others.
• Excellent communication skills, both verbal and written.
• Ability to multitask and thrive in a fast-paced environment.
• Knowledge of inventory management and retail operations.
• Basic understanding of financial principles and operational budgeting.
• Proficient in point-of-sale (POS) systems and Microsoft Office Suite.
• Ability to work flexible hours, including evenings, weekends, and holidays as needed.