Assistant Store Manager

NAPA Auto Parts; Manitowoc (WI); On-site; USD 45,000 - 60,000; Full time

Job summary

NAPA Auto Parts is seeking a passionate Assistant Store Manager to lead customer service and drive sales in Manitowoc, Wisconsin. This full-time position involves managing store operations, training staff, and creating an exceptional customer experience in a family-oriented culture.

Benefits

Health benefits

401K

Opportunities for career growth and development

Qualifications

• Customer service expertise and willingness to learn about automotive aftermarket.
• Ability to lift 60 lbs and thrive in fast-paced environment.
• Automotive industry background and ASE certifications preferred.

Responsibilities

• Create a superior customer service experience and foster employee engagement.
• Manage store operations, including inventory and team training.
• Implement operational and marketing programs for continuous improvement.

Skills

Customer Care

Inventory Management

Leadership

Education

High school diploma or equivalent

Tools

Inventory Management Systems

Job description

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Job Description

Imagine using your automotive or customer service expertise with both wholesale and retail customers daily, serving as a leader to your teammates, and helping NAPA become the dominant parts supplier in the market. NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity if you:

Responsibilities

• Create a superior customer service experience to achieve maximum market penetration, store growth, and increased sales and profitability
• Provide daily leadership and foster a culture of employee engagement
• Partner with your team to drive store initiatives
• Care about people and profit
• Support your team and manage store operations to maximize sales, profits, and customer satisfaction
• Build, train, and engage your team to deliver excellent customer care and business results
• Manage inventory, assets, safety, and operational issues
• Ensure cleanliness and readiness of the store, including delivery vehicles, sales floor, and stockroom
• Implement operational and marketing programs, seeking continuous improvement
• Grow customer relationships and ensure positive experiences both in-store and over the phone

Qualifications

• High school diploma or equivalent; technical or trade school courses are a plus
• Experience or willingness to learn about the automotive aftermarket or DIY culture
• Passion for customer care and building long-term relationships
• Ability to thrive in a fast-paced, complex environment
• Knowledge of inventory management systems
• Ability to lift 60 lbs
• Preferred: automotive industry background, ASE certifications, NAPA Know How, experience in retail or automotive-related fields

Benefits and Culture

• Health benefits and 401K
• Stable, Fortune 200 company with a family-oriented culture
• Opportunities for career growth and development

Interested? Join our Talent Community or create an account at jobs.genpt.com for future opportunities.

GPC is an equal opportunity employer, committed to diversity and inclusion in the workplace.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail