Assistant Store Manager

Staples Stores; Manchester (NH); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking Assistant Managers to lead teams and drive customer engagement in a dynamic retail environment. This role involves fostering strong relationships with customers, coaching team members, and ensuring the store meets its sales and service goals. You will be part of a transformative journey, helping to shape the future of retail while enjoying generous benefits, including paid time off and comprehensive insurance. If you are passionate about leadership and customer service, this is an exciting opportunity to make a significant impact in your community.

Benefits

Generous paid time off

401(k) with company match

Full medical, dental, and vision insurance

Associate discounts

Discounts at hundreds of retailers

Qualifications

• 2+ years managing a sales team in retail or services.
• Strong communication, organization, and planning skills.

Responsibilities

• Drive sales, services, and customer engagement in the store.
• Develop a high-performing team focused on exceptional store experience.

Skills

Team Management

Customer Engagement

Communication Skills

Conflict Management

Adaptability

Job description

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• Locations: 1525 South Willow St, Manchester, NH, 03103, US (On-site)
• Job Shift: Flex Hours

Job Description

Assistant Managers drive sales, services, and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customers’ needs, and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately.

• Full-time hours, generous paid time off, career development program, and weekly pay.
• Compensation is based on qualifications and experience.
• 401(k) with company match.
• Full medical, dental, and vision insurance.
• Associate discounts on in-store and online merchandise, services, and warranty plans.
• Discounts at hundreds of retailers, restaurants, and more.
• And many more benefits.

Responsibilities:

• Provide strong leadership in community, customer service, sales, and team development.
• Ensure that the store culture embodies Staples values and its commitment to the community.
• Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions, and providing total solutions to every customer.
• Develop team to deliver results through coaching, training, and role playing.
• Attain sales and services goals, profit margin, and execution of store operations.
• Provide direction daily for merchandising opportunities within the store.
• Assist with delegating operational tasks in partnership with the GM.
• Shared responsibility for total store operations and cost control as well as acting as the Floor Leader.
• Champion company initiatives, being adaptable and flexible to change and responsibilities.

Essential skills and experience:

• 2+ years managing a sales team in a retail or services industry.
• Experience managing and coaching a team in a customer-centric, solutions-based environment.
• Must be able to engage and speak to customers and understand their needs.
• Strong communication, organization, planning, and adaptability to changing business priorities.
• Review results against business goals and strategies and deliver plans for growth and improvement.
• Manage conflict in a reasonable, non-confrontational, and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to work cooperatively in a high-paced and sometimes stressful environment.
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand, and walk continuously.

Preferred skills and experience:

• Experience using financial metrics to track sales progress to drive profitable sales and margins.
• Ability to network and engage with the community.

Staples does not sponsor applicants for work visas for this position.

About Us

The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what’s possible, while empowering you to unlock your potential. Our people are the heart of our success, and there has never been a better time to join us as we lead the way in a new era of working and learning.

Want to learn more about Staples Stores? Visit RetailCareers.Staples.com for information and to learn about our career opportunities.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.