Assistant Store Manager

Velvet by Graham & Spencer; Malibu (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading retail company is seeking a dedicated and creative Assistant Manager for their newest store in Malibu, CA, set to open in August. This role is integral in driving sales, enhancing customer experience, and maintaining operational efficiency while ensuring a positive team environment.

Qualifications

• 1 to 2 years of previous retail supervisor experience required.
• Must be able to work 32-40 hours per week full-time.
• Excellent verbal and written communication skills.

Responsibilities

• Perform all daily operations and achieve personal sales goals.
• Supervise and motivate sales associates to drive sales.
• Maintain visual standards and assist Store Manager as needed.

Skills

Customer Service

Sales

Communication

Leadership

Education

High School graduate or equivalent

College degree preferred

Tools

Retail POS Systems

PC Applications

Job description

2 days ago Be among the first 25 applicants

Velvet by Graham & Spencer is seeking a top-notch-service providing, creative and outgoing, kind and collaborative Assistant Manager to join our brand new store in Cross Creek Rach in Malibu opening in August! We pride ourselves in our positive and uplifting company culture, always working to grow ourselves and help others to do the same, while making our clients from all over the world feel their best in our stores.

Job Summary:

The Assistant Manager is responsible for performing all daily operations, achieving personal sales goals, as well as the specific task of maintaining visual standards. They also assist with the responsibilities and duties of the Store Manager as needed.

DUTIES:

Essential Duties and Responsibilitiesinclude the following:

• Sales, Service, and Merchandising Requirements (75%)
• Supervise and motivate sales supervisors and associates to drive sales
• Greet each and every customer and courteously answer customer questions
• Monitor fitting rooms by attending to customer needs while being conscious of loss prevention
• Complete customer orders via phone and email including follow up on special requests and inter-store transfers
• Handle any and all customer service issues as needed with Store Manager guidance/approval
• Deliver exceptional customer service and lead by example when assisting clients
• Maintain all in-store visual standards with the guidance of the Store Manager
• Maintain appearance standards of the sales floor by keeping it stocked, organized and merchandised
• Assist Store Manager in providing the Corporate Buying Department product feedback and requests
• Perform point of sales transactions
• Other duties at the discretion of the Store Manager and/or Company
• Operational Requirements (20%)
• Assist Store Manager with communication to the Retail Operations Department
• Assist Store Manager with monthly associate schedules
• Assist Store Manager with store/personal business expense documentation
• Assist Store Manager with maintaining all petty cash, paid in/outs documentation and receipts
• Assist Store Manager with maintaining organization and neatness of cash wrap and stockroom
• Assist the daily cleaning of the entire store
• Assist Store Manager with ordering appropriate levels of store, office and cleaning supplies bi-weekly
• Respond to inter-company requests such as transfers and returns
• Utilize loss prevention procedures in order to minimize shrink
• Assist Store Manager with physical inventory and report final counts
• Assist Store Manager with completing daily, weekly, and monthly reports as needed
• Other duties at the discretion of the Store Manager and/or Company
• HR/Personnel Requirements (5%)
• Partner with Store Manager to ensure that each associate is fully trained in her/his position
• Uphold the Company dress code for store associates
• Partner with the Store Manager to handle any and all personnel issues
• Assist Store Manager with associate evaluations (quarterly one-on-ones, 90-day reviews, common reviews)

Qualifications and Other Requirements:

• Must be able to work a minimum of 32-40 hours per week full-time, including early mornings, evenings/nights, weekends, and/or holidays, as well as overtime as needed by management
• 1 to 2 years of previous retail supervisor experience, preferably in a soft goods environment
• High School graduate or equivalent; college degree preferred
• Excellent verbal and written communication skills
• Excellent customer service, sales and clienteling skills
• Able to lead in a fast paced, team-oriented environment
• knowledge of PC applications
• Some experience with retail POS/inventory control systems
• Maintain positive team morale
• Maintain composure and professionalism under pressure while meeting multiple and sometimes competing deadlines

Physical Demands/Working Conditions (Time spent standing, sitting, bending, lifting):

• Regularly required to stand, walk, talk, and hear
• Frequently required to use hand to finger, handle or feel objects, reach with hands and arms
• Regularly required to lift and/or move up to 25 pounds
• Visions requirements: close vision, distant vision, as well as ability to adjust and focus

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail Apparel and Fashion

Referrals increase your chances of interviewing at Velvet by Graham & Spencer by 2x

Sign in to set job alerts for “Assistant Store Manager” roles.

Beverly Hills, CA $16.50-$32.00 2 weeks ago

Beverly Hills, CA $95.00-$135.00 4 weeks ago

Retail Assistant Manager -Valley Area Stores

Thousand Oaks, CA $25.00-$26.50 1 week ago

assistant store manager - Beverly Hills, Westwood and surrounding areas

Beverly Hills, CA $59,700.00-$68,600.00 2 days ago

Assistant Manager, Beverly Hills Flagship

Beverly Hills, CA $92,000.00-$115,000.00 1 week ago

Beverly Hills, CA $25.00-$26.50 1 week ago

Retail Store Manager II, Santa Monica, #427

Beverly Hills, CA $26.00-$29.00 4 weeks ago

Retail Store Manager II, West Hollywood, #457

Beverly Hills, CA $70,000.00-$110,000.00 1 week ago

Retail Store Manager II, Culver City, #423

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.