Assistant Store Manager

Journeys; Jersey City (NJ); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in teen retail is seeking an Assistant Store Manager to support store operations and drive sales. This role involves recruiting and training staff, managing daily operations, and ensuring a vibrant customer experience. Join a dynamic team that values individuality and fosters a fun work environment. With rapid promotion opportunities and a focus on employee success, this position offers a chance to thrive in a fast-paced retail setting. If you're passionate about retail and eager to make a difference, this is the perfect opportunity for you.

Benefits

Employee Discounts

Medical Benefits

Dental Benefits

Vision Benefits

Vacation Time

Community Service Hours

Qualifications

• Prior retail management experience preferred.
• Excellent interpersonal and customer service skills.

Responsibilities

• Assist Store Manager with recruiting and training store personnel.
• Meet and exceed sales goals while managing daily operations.

Skills

Retail Management Experience

Customer Service Skills

Sales Goals Achievement

Coaching and Training

Interpersonal Skills

Education

High School Diploma

Completion of Training Programs

Job description

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Company Overview

Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats, and accessories. With more than 800 stores across all 50 US states, Puerto Rico, and Canada, Journeys offers popular brands like Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs, and Hey Dude. The company fosters a vibrant in-store experience featuring energetic environments, friendly staff, and an inclusive atmosphere encouraging self-expression. Journeys is more than just a retailer—it's a part of teen and youth culture, engaging in artistic partnerships, community events, and collaborations.

Why Work for Journeys?

• We celebrate and reward success!
• Rapid promotion opportunities for top performers
• We are a family with an Attitude That Cares
• Encourage individuality
• Work in a fun environment with the coolest people
• Operate with integrity and passion
• Excellent benefits and employee discounts
• Compensation includes base pay, sales commission, and bonus potential

Job Summary

Assist the Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to achieve sales goals, control expenses, and protect assets.

Essential Job Functions

• Meet and exceed sales goals
• Assist in recruiting and training staff
• Provide coaching and enforce policies
• Implement company initiatives
• Recognize and develop talented staff
• Manage daily store operations in absence of Store Manager
• Supervise loss prevention practices
• Communicate store needs effectively
• Resolve customer issues
• Ensure a fun, full-service experience for customers
• Complete bank deposits
• Demonstrate Journeys culture

Job Requirements

• Prior retail management experience preferred
• 6–12 months retail sales experience
• Excellent interpersonal and customer service skills
• Desire to succeed in a fast-paced environment
• Willingness to learn
• Completion of training programs or equivalent
• Ability to work 45 hours per week, including nights and weekends
• Ability to climb, reach, bend, lift up to 50 pounds, and stand for long periods
• Must be at least 18 years old

Pay and Benefits

Check www.journeys.com/careers for benefits info. Pay varies by location and role; benefits may include medical, dental, vision, vacation, and community service hours.

Pre-Application Disclosures

Equal opportunity employer. Applicants needing accommodations should contact [e-mail] or call [phone].