Assistant Store Manager

Wild Bill's Tobacco; Jackson (MS); On-site; USD 100,000 - 125,000; Full time

Job summary

A leading company in retail is seeking an Assistant Store Manager to support store operations, manage staff, and enhance customer service. This full-time role involves developing strategies to improve store performance and profitability, while fostering a positive environment for both customers and employees.

Benefits

Health, dental, vision, and life insurance after 60 days

Merchandise discounts

Opportunities for development and growth

Bi-annual merit increases

Recognition programs

Monthly bonus potential

Qualifications

• At least 21 years old.
• Availability to work weekends and holidays.

Responsibilities

• Assist in recruiting, interviewing, and selecting store employees.
• Ensure smooth store operations, including inventory management.
• Provide excellent customer service and handle inquiries.

Skills

Written and verbal communication

Customer service

Microsoft Office proficiency

Store operations

Basic math skills

Education

High school diploma or equivalent

Job description

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Description

The Assistant Store Manager supports the Store Manager in all aspects of store operations, including managing employees, ensuring excellent customer service, and maximizing sales. This role involves developing and implementing strategies to improve store performance and profitability while maintaining a positive environment for customers and staff. It is a development position aimed at those aspiring to become a Retail Store Manager.

Job Type

Full-time

Responsibilities

• Assist in recruiting, interviewing, selecting, and retaining store employees.
• Support in managing and developing store staff for optimal sales and operational performance.
• Help develop team selling skills and educate staff about products.
• Ensure smooth store operations, including inventory management, expense monitoring, promotional activities, and staff scheduling.
• Provide excellent customer service, handle inquiries and complaints, and ensure a positive shopping experience.
• Gain product knowledge and stay informed about current launches and promotions.
• Build relationships with customers to recommend products.
• Meet or exceed sales and operational goals.
• Collaborate with the Store Manager and team to meet operational and financial targets.
• Maintain a safe, clean, and organized store environment, enforcing policies and procedures.
• Provide feedback and suggestions to the Store Manager on staff, operations, and sales strategies.
• Manage daily store operations, including inventory, cash handling, staffing, and cleanliness.
• Spend most business hours on the sales floor engaging with customers and coaching staff.
• Work full-time, including evenings, weekends, and holidays.

Requirements

Knowledge and Skills

• Written and verbal communication
• Customer service
• Microsoft Office proficiency
• Store operations
• Basic math skills

Qualifications

• At least 21 years old
• High school diploma or equivalent
• Availability to work weekends and holidays
• Willingness to work 12-hour shifts at times
• Ability to stand for long periods
• Ability to lift up to 50 pounds

Benefits

• Health, dental, vision, and life insurance after 60 days
• Merchandise discounts
• Opportunities for development and growth
• Bi-annual merit increases
• Recognition programs
• Monthly bonus potential

Salary: $15.50-$16.00/hr