Assistant Store Manager

Mattress Firm Inc.; Hybla Valley (VA); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

Career growth opportunities

401(k) with employer matching

Mental health resources

Medical, dental, prescription, and 
gl

Pay on-demand

Base pay or uncapped commission

Employee discounts on mattress and用品

Job summary

Mattress Firm is seeking an Assistant Store Manager in the Hybla Valley area to elevate the in-store experience as a trusted sleep authority. You will lead coaching, product knowledge sharing, and merchandising execution to drive sales and loyalty.

This transitional role develops you toward a Store Manager, with responsibilities across training, leadership, and ensuring a seamless omnichannel experience while meeting financial targets and delivering exceptional customer service.

Qualifications

• Legal authorization to work in the United States without sponsorship.
• Ability to lift, pull, and push 50+ pounds.

Responsibilities

• Elevate the customer's in-store experience as a trusted sleep authority.
• Execute MFRM selling programs and support omnichannel experience.
• Lead in resolving customer-related issues and escalate when necessary.
• Coach associates on selling practices and ensure in-store merchandising is executed.
• Support development of team members with technical and product knowledge information.
• Promote a culture of coaching to improve customer experience and selling aptitude.
• Achieve or exceed store financial targets through effective execution and customer service.
• Ensure product merchandising, marketing, and POP standards are followed.
• Follow Mattress Firm procedures for product transfers to ensure proper documentation.

Skills

Coaching

Training

Customer service

Product knowledge

Merchandising

Leadership

Job description

Bilingual Preferred - Spanish

Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career. Our Sleep Experts are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you’ll get to know everything sleep and help us create an exceptional in-store experience. This isn’t your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match.

Job Details: The Assistant Store Manager will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Assistant Store Managers will execute MFRM selling programs and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center. This is a transitional role meant to develop your skills to become a store manager. They will serve as a lead in resolving customer-related issues and escalating when necessary. The Assistant Store Manager assists the Senior Store Manager in driving company initiatives and achieving sales performance goals by coaching associates on selling practices and ensuring the execution of in-store merchandising in multiple store units. Support development of team members by providing technical and product knowledge information to associates, serving as subject matter expert. Assist Senior Store Manager with training of store associates. Promote a culture of coaching by providing insights as to how team members can improve the customer experience they provide and increase their selling aptitude. Achieve or exceed store financial targets through effective execution and customer service at the store level. Ensure store execution of product merchandising, marketing, and POP standards. Follow Mattress Firm procedures for product transfers to ensure proper documentation of inventory.

Ability to lift, pull, and push 50+ pounds.

Benefits Included

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Compensation

Competitive pay range of $77,000 - $94,000 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company. *Pay amount does not guarantee employment for any particular time.

Eligibility and Requirements

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Mattress Firm is accepting applications until: 09/30/2026.