Assistant Store Manager

NAPA Auto Parts; Houston (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Join a leading automotive parts retailer as an Assistant Store Manager in Houston, TX. Leverage your passion for customer service to create a top-tier experience while managing store operations and leading a committed team. This full-time role offers a supportive culture, health benefits, and opportunities for career development in a stable, Fortune 200 company.

Benefits

Health benefits

401K

Opportunities for career development

Qualifications

• Experience in the automotive aftermarket or willingness to learn automotive topics.
• Ability to thrive in a fast-paced environment.
• Preferred background in automotive or parts stores.

Responsibilities

• Create a superior customer service experience to achieve store growth.
• Manage store operations and maximize sales and profits.
• Build and engage the team to deliver excellent customer care.

Skills

Customer-centric mindset

Passion for customer care

Knowledge of cataloging

Inventory management

Education

High school diploma or equivalent

Technical or trade school courses

Job description

Be among the first 25 applicants.

Job Description

Imagine using your automotive or customer service expertise with both our wholesale and retail customers daily, serving as a leader to your teammates, and leading NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity if you:

Responsibilities

• Create a superior customer service experience to achieve maximum market penetration, drive store growth, and increase sales and profitability.
• Provide daily leadership and foster a culture of employee engagement.
• Partner with your teammates to drive company initiatives.
• Care about people and profit.
• Support learning and career growth opportunities.
• Lead a successful team, support the store manager, and manage in our fast-paced retail environment.
• Manage store operations to maximize sales, profits, and customer service.
• Build, coach, train, and engage the team to deliver excellent customer care and business results.
• Oversee inventory protection, asset management, safety, and operational issues.
• Ensure cleanliness and readiness of delivery vehicles, sales floor, stockroom, and outside areas.
• Drive operational and marketing programs, aiming for continuous process improvements.
• Grow customer relationships, assist with sales and service questions, and ensure a positive experience both in-store and via phone.

Qualifications

• High school diploma or equivalent; technical or trade school courses or degree preferred.
• Experience in the automotive aftermarket, hobby/DIY, or willingness to learn automotive topics.
• Passion for customer care and building long-term relationships.
• Ability to thrive in a fast-paced, complex environment.
• Knowledge of cataloging and inventory management systems.
• Ability to lift up to 60 lbs.
• Preferred: background/passion in automotive, heavy equipment, farm, diesel, marine, or dealership industries.
• Experience in parts stores, auto body/collision, retail, or management roles in related fields.
• Customer-centric mindset.
• ASE Certifications, NAPA Know How is a plus.

Benefits & Culture

• Health benefits and 401K.
• Stable, Fortune 200 company with a family-like culture.
• Opportunities for career development and leadership support.

If this isn’t the right fit, join our Talent Community or create email alerts for future opportunities.

GPC is an equal opportunity employer, committed to diversity and inclusion in all employment practices.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail

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