Assistant Store Manager

Crumbl; Houston (TX); On-site; USD 49,000 - 151,000; Full time

Job summary

An established industry player is seeking a dynamic Assistant Store Manager to oversee daily operations and ensure exceptional customer experiences. This role involves managing store performance, maintaining high standards of quality and cleanliness, and leading a team to achieve business objectives. With a focus on growth and development, you'll play a crucial role in creating a positive work environment while ensuring that every customer leaves with a smile. If you're passionate about leadership and delivering top-notch service, this opportunity is perfect for you.

Qualifications

• Strong understanding of business operations and management.
• Ability to work in a fast-paced environment and resolve conflicts.

Responsibilities

• Manage all aspects of store operations, ensuring quality and customer satisfaction.
• Assist in hiring, training, and coaching employees.

Skills

Business Management

Customer Service

Problem Solving

Education

High School Diploma

Job description

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Description

Are you looking for a SWEET career? Crumbl Cookies is looking to hire an Assistant Store Manager to join our team!

Responsibilities

Successfully managing all aspects of store business operations.

Ensuring the 3 C's of Crumbl are met: Cookie Quality, Customer Service, and Cleanliness

Ensuring we never run out of cookies; cookies are dressed and prepared properly, and that every customer leaves the store with a big smile!

Assisting with ordering ingredients and other supplies for the store.

Assisting store manager in maintaining and creating weekly schedule.

Maintaining Crumbl knowledge of all store positions and filling in as needed

Assisting store manager with hiring, training, motivating, and coaching employees as they provide attentive, efficient service to customers, assess employee performance and provide helpful feedback and training opportunities

Helping to resolve conflicts and/or complaints from customers and employees

Monitoring store activity and ensuring it is properly provisioned and staffed

Analyzing information and processing and developing more effective or efficient techniques and strategies

Establishing and achieving business and profit objectives

Maintaining a clean, tidy business, ensuring that signage and displays are attractive

Ensuring staff members follow company policies and procedures

Other duties to ensure the overall health and success of the business

Come Grow with Us!

Requirements

• Strong Understanding of Business
• High School Diploma
• Flexible schedule
• Previous experience in a managerial or supervisory role preferred
• Ability to work at a fast pace
• Problem solving skills
  
  

Company Information

Crumbl Cookies

Village Plaza at Bunker Hill

ONE BIG DREAM

two crazy cousins

It all started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that were just plain embarrassing to them today, the cousins decided to try something a little unique, A/B test their way to the perfect cookie. McGowan, coming from the software world, was accustomed to this methodology of testing. They would take the exact same cookie, change out one ingredient like chocolate chips and randomly visit local gas stations and grocery stores simply asking one question "Which one of these two cookies is the best?" They continued this testing on ingredients and cooking methods until they came up with what they believe is the world's best chocolate chip cookie.

OUR CONCEPT

rotating menu

At Crumbl, warm milk chocolate chip and chilled sugar cookies are always on the menu, along with 120+ specialty flavors that rotate weekly! Visit us in-store at any location nationwide for an unique open-kitchen experience where you actually see your Crumbl crew mix, bake, and prepare fresh cookies. Don't have time to visit the store? Don't worry, we offer local delivery, curbside pick-up and nationwide shipping, all of which can be easily accessed on our app or website. Make your next catering or gifting need SWEET, with Crumbl.

EST. 2017

logan, ut

The very first Crumbl opened in Logan, UT while Sawyer, Crumbl's COO and Co-founder, attended Utah State University (go Aggies). Since then, the franchise has expanded to over 75 locations in 11 states, nationwide. Each one, growing our Crumbl family and spreading fast, fresh, & gourmet cookies to Crumblrs everywhere!

Address: 9774 Katy Freeway, Ste 400, Houston, TX, US, 77055

Required

Preferred

Job Industries

• Other

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Food and Beverage Services

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