Assistant Store Manager

NAPA Auto Parts; Greensboro (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading company as an Assistant Store Manager where you'll leverage your automotive expertise and customer service skills. You'll lead a dynamic team, manage store operations, and drive sales growth while ensuring excellent customer experiences. With a focus on employee engagement and career development, this role offers a chance to thrive in a fast-paced environment. Enjoy excellent health benefits and the stability of a Fortune 200 company.

Benefits

Excellent health benefits

401K

Opportunities for career development

Qualifications

• Experience or willingness to learn about the automotive aftermarket.
• Ability to lift up to 60 lbs.

Responsibilities

• Create a superior customer service experience.
• Manage store operations to maximize sales and customer satisfaction.
• Lead a successful team and support the store manager.

Skills

Customer Care

Inventory Management

Leadership

Education

High school diploma or equivalent

Technical or trade school courses

Job description

Join to apply for the Assistant Store Manager role at NAPA Auto Parts

Job Description

Imagine using your automotive or customer service expertise daily with both wholesale and retail customers, serving as a leader to your teammates, and helping NAPA become the dominant parts supplier in the market. NAPA is looking for a passionate Assistant Store Manager. This opportunity is ideal if you:

Responsibilities

• Create a superior customer service experience to maximize market penetration, store growth, sales, and profitability
• Provide daily leadership and foster a culture of employee engagement
• Partner with teammates to drive store initiatives
• Care about people and profit
• Support learning and career growth within a dynamic team
• Lead a successful team, support the store manager, and manage store operations in a fast-paced environment
• Manage store operations to maximize sales, profits, and customer satisfaction
• Build, coach, train, and engage the team to deliver excellent customer service and business results
• Handle inventory protection, asset management, and safety issues
• Maintain cleanliness and readiness of the store, delivery vehicles, and outside areas
• Drive operational and marketing programs, aiming for continuous process improvement
• Develop customer relationships and ensure positive experiences both in-store and over the phone

Qualifications

• High school diploma or equivalent; technical or trade school courses preferred
• Experience or willingness to learn about the automotive aftermarket or DIY industry
• Passion for customer care and building long-term relationships
• Ability to thrive in a fast-paced, complex environment
• Knowledge of inventory management systems
• Ability to lift up to 60 lbs
• Preferred: Automotive industry background, ASE certifications, NAPA Know How, experience in retail, auto body, or related fields

Why NAPA?

• Excellent health benefits and 401K
• Stable, Fortune 200 company with a family-oriented culture
• Opportunities for career development and growth

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