Assistant Store Manager

4075 - CASCADE HILLS- JOHNNY'S MARKETS; Grand Rapids Charter Township (MI); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Flex spending account

Life insurance

LifeWorks program

401K with company match

Paid time off and holidays

Job summary

Johnny’s Markets is seeking an Assistant Store Manager in Michigan. You will support store operations, lead the team on second and third shifts, and stand in for the Store Manager when needed to keep the store clean, stocked, and safe from morning to night.

You’ll drive customer service excellence, supervise staff, and manage HR tasks while ensuring sales goals and cost controls are met.

Qualifications

• Requires strong communication with employees, customers, and vendors.
• Detail-oriented with ability to multitask and adapt to change.
• Valid driver’s license and access to personal vehicle for work duties.
• College degree or two years of related experience or equivalent training.

Responsibilities

• Set store customer service standards and model friendly, efficient service.
• Guide team to maintain appearance and readiness of the store.
• Handle HR tasks including training, scheduling, and supervision per policy.
• Aim to maximize sales while controlling operating costs.
• Collaborate professionally with suppliers and vendors.
• Address customer complaints promptly and politely.
• Maintain store bookwork and communicate with home office.

Skills

Strong communication

Attention to detail

Driver's license & vehicle

Education

College degree or 2 years related experience

Tools

Microsoft Word

Excel

Email

Job description

$18-21/hour

Johnny’s is a fun, friendly place to work and shop, and as Assistant Store Manager, you’ll play an important role in keeping it that way. Your support will help every part of your store run smoothly throughout your shift, especially when it comes to taking good care of Johnny’s customers. You’ll also be in charge during second and third shifts and whenever the Store Manager is away, helping your store stay clean, stocked, safe, and looking great morning, noon, and night.

What You’ll Do

• Set the bar for your store’s customer service, helping your team treat every Johnny’s customer with the friendly, polite, and efficient service they deserve.
• Provide guidance to keep your team and your store looking their best.
• Handle HR duties including training, scheduling, and supervising your team, while following Johnny’s HR policies and all applicable employment laws.
• Follow Johnny’s goals to maximize your store’s sales while controlling operating expenses.
• Partner with our suppliers and other vendors in a professional way.
• Address any complaints promptly and politely to keep Johnny’s customers happy.
• Stay up on your store’s bookwork and related tasks, sharing documents with Johnny’s home office.

What You’ll Need

• Strong communication skills to interact with employees, customers, supervisors, and vendors in a friendly way.
• Ability to pay close attention to detail, adapt well to change, and multi-task every day.
• A valid driver's license and a personal vehicle to perform work-related activities.
• A college degree or two years of related experience and/or training, or the equivalent combination.
• Basic computer and software knowledge (Microsoft Word, Excel, and email).
• A willingness to work any area of the store when needed and operate a computerized register.
• Ability to bend, stand, walk, lift up to 50 lbs., and frequently carry up to 10 lbs.

Benefits

It feels good to work at a company that cares about its customers and its community. We’re always looking for ways to take good care of each other, and that goes for your benefits, too. As a full-time Johnny’s employee, you can look forward to:

• Competitive pay: work your way up andearn raises on an annual basis, earn cash for referrals!
• Medical, dental, and vision insurance (after 60 days)
• Flex spending account (after 60 days)
• $10,000 life insurance and accidental death & dismemberment insurance (after 60 days)
• LifeWorks employee assistance program (after 60 days)
• 401K with company match (age 18+, after 6 months of service)
• Up to 72 hours paid time off (after 90 days), 6 paid holidays per year, and holiday premium pay

Get to Know Johnny’s

You can feel good about working for Johnny’s. Our family-owned, Michigan-based chain of convenience stores can now be found at more than 60 Shell gas stations across Michigan and Northern Indiana, giving people a fun, friendly place to find a great cup of coffee, yummy snacks for the road, and home and car necessities. Wherever we go, we work hard to be a bright spot in the community, doing our best to Be More, Be Good, and Be Neighborly. Come join our team!