Assistant Store Manager

Johnny's Markets; Grand Rapids (MI); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Competitive pay raises and referrals

Medical, dental, and vision insurance

Flex spending account

Life insurance

EAP

401K with company match

Paid time off and holidays

Job summary

Johnny’s Markets in Grand Rapids, MI seeks an Assistant Store Manager to help run daily operations and ensure a friendly, safe shopping environment across shifts. You’ll supervise staff, train team members, schedule, and ensure HR policies are followed while delivering outstanding customer service.

You’ll also manage store appearance, partnerships with suppliers, and daily bookwork, with a focus on maximizing sales and controlling costs.

Qualifications

• Ability to lead and train staff while following HR policies.
• Strong communication and customer service skills.
• Must have valid drivers license and own vehicle.
• Ability to work second and third shifts.
• Proficient with Microsoft Word and Excel.
• Able to lift up to 50 lbs.

Responsibilities

• Set the bar for customer service and ensure friendly, efficient service.
• Provide guidance to keep the store and team looking their best.
• Handle HR duties including training, scheduling, and supervising staff.
• Follow goals to maximize sales while controlling expenses.
• Partner with suppliers and vendors professionally.
• Address complaints promptly to keep customers happy.
• Maintain store bookwork and share documents with home office.

Skills

Customer service

Multi-tasking

Attention to detail

Communication skills

Valid drivers license

Flexibility

Team supervision

Education

College degree

Two years of related experience

Tools

Microsoft Word

Excel

Email

Cash register systems

Job description

$18-21/hour

Johnny’s is a fun, friendly place to work and shop, and as Assistant Store Manager, you’ll play an important role in keeping it that way. Your support will help every part of your store run smoothly throughout your shift, especially when it comes to taking good care of Johnny’s customers. You’ll also be in charge during second and third shifts and whenever the Store Manager is away, helping your store stay clean, stocked, safe, and looking great morning, noon, and night.

What You’ll Do

• Set the bar for your store’s customer service, helping your team treat every Johnny’s customer with the friendly, polite, and efficient service they deserve.
• Provide guidance to keep your team and your store looking their best.
• Handle HR duties including training, scheduling, and supervising your team, while following Johnny’s HR policies and all applicable employment laws.
• Follow Johnny’s goals to maximize your store’s sales while controlling operating expenses.
• Partner with our suppliers and other vendors in a professional way.
• Address any complaints promptly and politely to keep Johnny’s customers happy.
• Stay up on your store’s bookwork and related tasks, sharing documents with Johnny’s home office.

What You’ll Need

• Strong communication skills to interact with employees, customers, supervisors, and vendors in a friendly way.
• Ability to pay close attention to detail, adapt well to change, and multi-task every day.
• A valid driver's license and a personal vehicle to perform work-related activities.
• A college degree or two years of related experience and/or training, or the equivalent combination.
• Basic computer and software knowledge (Microsoft Word, Excel, and email).
• A willingness to work any area of the store when needed and operate a computerized register.
• Ability to bend, stand, walk, lift up to 50 lbs., and frequently carry up to 10 lbs.

Benefits

It feels good to work at a company that cares about its customers and its community. We’re always looking for ways to take good care of each other, and that goes for your benefits, too. As a full-time Johnny’s employee, you can look forward to:

• Competitive pay: work your way up andearn raises on an annual basis, earn cash for referrals!
• Medical, dental, and vision insurance (after 60 days)
• Flex spending account (after 60 days)
• $10,000 life insurance and accidental death & dismemberment insurance (after 60 days)
• LifeWorks employee assistance program (after 60 days)
• 401K with company match (age 18+, after 6 months of service)
• Up to 72 hours paid time off (after 90 days), 6 paid holidays per year, and holiday premium pay

Get to Know Johnny’s

You can feel good about working for Johnny’s. Our family-owned, Michigan-based chain of convenience stores can now be found at more than 60 Shell gas stations across Michigan and Northern Indiana, giving people a fun, friendly place to find a great cup of coffee, yummy snacks for the road, and home and car necessities. Wherever we go, we work hard to be a bright spot in the community, doing our best to Be More, Be Good, and Be Neighborly. Come join our team!