Assistant Store Manager

Pho Prime, LLC; Grand Rapids (MI); Hybrid; USD 22,000 - 25,000; Full time

Benefits offered by this job

Daily Pay

Job summary

Shoe Carnival in Grand Rapids, MI is hiring an Assistant Store Manager for a full-time, key-holder role. You will oversee daily operations, support the General Manager, and drive a fun, customer-first store environment while leading a team.

The position offers competitive hourly pay, hands-on leadership training, and opportunities to develop supervisory skills in a retail setting.

Qualifications

• Minimum 2 years of retail or customer service experience.
• Previous supervisory experience is a plus.
• Key Carrier Certification within 60 days.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Skills

Communication

Leadership

Customer service

Job description

Address 2500 East Beltline Avenue Southeast, Grand Rapids, MI, 49546, US

Compensation $16.15 - $18.00/hour

Schedule Full time

Job Type Permanent

Highlights

• Daily Pay Available!

Description

Step into leadership at Shoe Carnival! We’re looking for a dependable and energetic Assistant Store Manager to help oversee daily store operations and support the team. In this full-time role, you’ll act as a key holder, lead by example, and help drive a fun, customer-first store environment.

What You’ll Do:

• Open and close the store as a key holder
• Support the General Manager in reaching sales goals
• Lead customer service efforts and resolve issues professionally
• Train and guide associates on processes and standards
• Delegate daily tasks and coordinate breaks
• Assist with visual merchandising and store presentation
• Perform register overrides, safe/till counts, and cash reconciliation
• Follow and promote loss prevention procedures

What We’re Looking For:

• Strong communication and leadership skills
• Great customer service and a positive attitude
• At least 2 years of retail or customer service experience
• Previous supervisory experience is a plus
• Must be able to complete Key Carrier Certification within 60 days
• Flexible availability, including nights, weekends, and holidays
• Due to keyholder responsibilities, including store opening/closing and equipment use, applicants must be at least 18 years of age

Physical Requirements:

• Able to stand, walk, and lift up to 25 lbs
• Comfortable bending, reaching, and working on your feet

Why Work With Us:

• Friendly, team-focused environment
• Great experience for future retail managers
• Hands-on leadership training