Assistant Store Manager

Little Green Apple Hallmark; Geneva (IL); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company is seeking a full-time Assistant Store Manager who is enthusiastic and customer-focused. The role involves providing excellent service, managing store operations, and supporting the Store Manager. Ideal candidates should have retail experience and strong communication skills.

Qualifications

• At least 1 year of retail, sales, or customer service experience.
• Must be 18 or older.
• Flexible schedule including evenings, holidays, and weekends.

Responsibilities

• Provide exemplary selling and customer service.
• Manage daily tasks assigned by the Store Manager.
• Assist with inventory management and store operations.

Skills

Customer Engagement

Consultative Selling

Effective Communication

Adaptability

Education

High School Diploma or Equivalent

Job description

Join to apply for the Assistant Store Manager role at Little Green Apple Hallmark

Get AI-powered advice on this job and more exclusive features.

Description

ASSISTANT STORE MANAGER – Full-Time

We are looking for full-time Assistant Store Managers who are enthusiastic, energetic, friendly, and hard-working!

The Assistant Store Manager is responsible for providing exemplary selling and customer service that is designed to improve the productivity and profitability of the store. They provide product recommendations and solutions by working proactively with customers and serve as a role model of best practice retail execution. The focus is on sales, service, and relationship-building. They share product knowledge, read and incorporate store communications, and manage daily tasks as assigned by the Store Manager, including opening and/or closing the store.

Responsibilities also include inventory management, conducting product sets, stocking, housekeeping, and assisting with stockroom duties. They work closely with the corporate store team and report directly to the Store Manager.

Essential Job Functions

• Create and maintain a welcoming shopping environment.
• Build and share expertise on products, promotions, and rewards programs tailored to customer needs.
• Support store management and team.
• Assist customers in finding suitable card and gift solutions.
• Share stories and promote community engagement.
• Handle store operations including product replenishment, merchandising, ringing sales, managing shipments, and fulfilling orders.
• Deliver an inspiring shopping experience that encourages return visits.
• Work with the team to meet sales goals.
• Uphold all company policies and practices.
• Perform other duties or projects as assigned.

Requirements

Required Qualifications

• At least 1 year of retail, sales, or customer service experience.
• Must be 18 or older.
• Ability to open and close the store at least three times a week and work two weekend shifts per month.
• Flexible schedule including evenings, holidays, and weekends.
• Proof of legal work eligibility in the U.S.

Preferred Qualifications

• High school diploma or equivalent.
• Two or more years in retail, sales, or customer service.

Knowledge, Skills, & Abilities

• Strong customer engagement and consultative selling skills.
• Effective communication with customers and staff.
• Adaptability, feedback receptiveness, and proficiency with technology.
• Ability to train new employees and understand store policies and operations.

Working Conditions & Physical Demands

• Ability to stand, walk, push, pull, lift, and perform fine motor tasks.
• Lift and carry up to 50 pounds occasionally.
• Work may involve exposure to dust, cleaning agents, and work at heights.
• Continuous communication with customers and team members.

Employment Status

This is a full-time, hourly, non-exempt position typically working 40 hours per week.

General Disclaimers

Responsibilities are not exhaustive and employees must be able to perform essential functions with or without accommodations. We do not discriminate and provide reasonable accommodations for qualified individuals with disabilities.