Assistant Store Manager

Crocs, Inc.; Frisco (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading retail company is seeking an Assistant Store Manager in Frisco, TX, to enhance customer experiences and drive sales. This role involves overseeing store operations, managing the team, and supporting retail objectives in a fast-paced environment. Candidates should possess leadership skills and retail experience to thrive in this position.

Benefits

Medical, dental, and vision benefits

401k with company match

Paid time off

Incentive program eligibility

Qualifications

• 2-3 years of retail experience; preference for store leadership.
• Demonstrated leadership abilities and strong communication skills.
• Flexibility in work schedule, including nights and weekends.

Responsibilities

• Oversee daily operations and ensure outstanding customer service.
• Coordinate and support team members in retail operations.
• Achieve sales targets and assist with training team members.

Skills

Leadership

Communication

Customer Service

Teamwork

Job description

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Overview

As an Operations Assistant Manager, you will play a crucial role in providing outstanding service to our consumers on a daily basis. Your responsibilities will include overseeing opening and closing procedures, educating team members about products and promotions, and driving sales targets to achieve company goals. This position offers opportunities for growth alongside talented colleagues and industry partners.

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M service model
• Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas, and concerns
• Coordinate, delegate, prioritize, and meet store deadlines, ensuring follow-up on daily activities within the building
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management
• Support team members in the daily execution of retail operations, including POS system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
• Lead by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• Must be 18 years or older
• 2 – 3 years of retail experience; with a preference for candidates with previous store leadership roles
• Demonstrated leadership abilities, with a passion for challenging, empowering, and driving team results
• Proven communication skills (written and verbal) to store team, operations managers, District Managers & corporate partners
• A valid driver’s license and clean driving record may be required
• Desire to succeed in a high-growth, fast-paced retail environment
• Flexibility in work schedule, including nights, weekends, holidays, and extended hours, with regular attendance being essential
• The work environment and physical demands described here are representative of those that an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Ability to move merchandise with appropriate equipment to and from the backroom and sales floor daily
• Ability to place and arrange items on all shelves and racks daily
• Ability to climb and descend ladders carrying merchandise daily
• Ability to lift 30 pounds or more with assistance daily
• Ability to be on your feet for at least 8 hours per shift and to continuously move around all areas of the store daily
• Ability to stand, walk, kneel, or balance for a duration of time daily
• Ability to read instructions, reports, and information on a computer/register screens and to key information into computer daily

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. We accept applications on an ongoing basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.

Title: Assistant Store Manager

Salary or Pay Range: Pay is dependent on experience and geographic area.

This position is eligible to participate in a company incentive program and for company benefits including medical, dental, vision, life and AD&D, disability coverage, paid time off, 401k with company match, and other voluntary benefits.

The application window is 45 days, but applicants are encouraged to apply as soon as possible after the posting date. The posting will be removed if the job is filled before the deadline.

Job Category: Retail

Employment type: Full-time

Job function: Sales and Business Development

Industries: Retail Apparel and Fashion

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