Assistant Store Manager

cititrendsstoremgmt; Florissant (MO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health and dental insurance

Paid vacation

401(k) plan

Paid training

Growth opportunities

Job summary

CITITRENDS is seeking an Assistant Store Manager to support daily store operations, lead a small team, and assist with hiring, onboarding, and development. You will partner with the Store Manager to drive sales, ensure customer experience, and maintain operational standards.

This role requires 2–4 years in retail leadership, strong communication, flexibility to work nights and weekends, and the ability to manage inventories and cash handling.

Qualifications

• 2–4 years of experience as an Assistant Manager or similar retail leadership role
• Strong communication, organizational, and people leadership skills
• Ability to work a flexible schedule, including nights and weekends
• Ability to perform basic math calculations, including percentages

Responsibilities

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are met
• Monitor sales activity and guide associates to deliver excellent customer service
• Assist with inventory control, inventory transactions, and shrink prevention efforts
• Ensure compliance with CITITRENDS policies, procedures, and standards
• Supervise and support store associates in sales, inventory, cash handling, and customer service
• Assist Store Manager with hiring, onboarding, and training of staff
• Help maintain staffing levels by supporting recruiting efforts and retention
• Provide ongoing coaching and performance feedback to associates
• Maintain a safe, organized, and customer-focused store environment
• Support merchandising, operational, and visual standards

Skills

People Leadership

Hiring Support

Customer Focus

Operational Accountability

Time Management

Adaptability

Education

High school diploma

Job description

AboutCITITRENDS

CITITRENDS is a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices.

We are growing and investing in our stores, our people, and our future leaders. Our success is driven by strong store leadership, a commitment to customer experience, and a passion for developing talent from within.

Position Summary

As an Assistant Store Manager, you play a key role in supporting daily store operations, team leadership, and staffing efforts. Partnering closely with the Store Manager, you will help drive sales performance,maintainoperational excellence, and support the hiring, onboarding, and development of store associates.

Summary of Key Responsibilities

Store Operations & Performance

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met

• Monitor sales activity and provide guidance to associates to deliver excellent customer service

• Assistwith inventory control, inventory transactions, and shrink prevention efforts

• Ensure compliance withCITITRENDSpolicies, procedures, and operational standards

Team Leadership & Staffing

• Supervise and support store associates in sales, inventory, cash handling, and customer service

• Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support

• Helpmaintainappropriate staffinglevels by supporting recruiting efforts and employee retention

• Provide ongoing coaching, feedback, and performance support to associates

Customer Experience & Compliance

• Maintain a safe, organized, and customer-focused store environment

• Reinforce adherence to company policies, procedures, and loss prevention standards

• Support consistent execution of merchandising, operational, and visual standards

• Perform additional duties and responsibilities as assigned to support store operations and business needs.

Qualifications

• High school diploma or equivalent required

• 2–4 years of experience as an Assistant Manager or similar retail leadership role

• 3–5 years of overall retail experience preferred

• Strong communication, organizational, and people leadership skills

• Ability to work a flexible schedule, including nights and weekends

• Ability to perform basic math calculations, including percentages

Key Competencies

• People Leadership & Team Development

• Hiring & Recruiting Support

• Customer-Focused Execution

• Operational Accountability

• Time Management & Prioritization

• Adaptability in a Fast-Paced Retail Environment

Why JoinCITITRENDS

CITITRENDSis a great place to build a fun and rewarding career in retail management. We believe in promotingwithinand developing leaders who take initiative. We offer competitive pay and a benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and opportunities for continued growth.

Ifyou’reready to grow your leadership skills, support hiring and team development, and make an impact in your store—CITITRENDSis the place for you.

Equal Employment Opportunity

CITITRENDSis an equal opportunity employer and prohibits discrimination and harassment of any kind in accordance with applicable laws.