Assistant Store Manager

cititrendsstoremgmt; Baltimore (MD); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

401(k) plan

Paid training

Job summary

CITITRENDS is seeking an Assistant Store Manager to support daily store operations, lead the team, and assist with hiring. You will help drive sales, ensure excellent customer experiences, and uphold store standards under the guidance of the Store Manager.

Ideal candidates have 2–4 years in a similar retail leadership role, with strong communication and organizational skills, and the ability to work flexible hours including nights and weekends.

Qualifications

• High school diploma or equivalent required.
• 2–4 years of Assistant Manager or similar retail leadership experience preferred.
• 3–5 years of overall retail experience preferred.

Responsibilities

• Support daily store operations to meet sales goals and customer experience standards.
• Monitor sales activity and guide associates to deliver excellent service.
• Assist with inventory control, transactions, and shrink prevention efforts.
• Ensure compliance with CITITRENDS policies and standards.
• Supervise and support store associates in sales, inventory, cash handling, and service.
• Assist Store Manager with hiring, recruiting, onboarding, and training.
• Help maintain appropriate staffing levels through recruiting efforts and retention.
• Provide ongoing coaching and performance feedback to associates.
• Maintain a safe, organized store environment and reinforce loss prevention measures.

Skills

People Leadership

Hiring Support

Customer Focus

Operational Excellence

Education

High school diploma

Job description

About CITITRENDS

CITITRENDSis a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices.

Wearegrowing and investing in our stores, our people, and our future leaders. Our success is driven by strong store leadership, a commitment to customer experience, and a passion for developing talent from within.

Position Summary

As an Assistant Store Manager, you play a key role in supporting daily store operations, team leadership, and staffing efforts. Partnering closely with the Store Manager, you will help drive sales performance, maintain operational excellence, and support the hiring, onboarding, and development of store associates.

Summary of Key Responsibilities

Store Operations & Performance

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met
• Monitor sales activity and provide guidance to associates to deliver excellent customer service
• Assistwithinventorycontrol,inventorytransactions,andshrinkpreventionefforts
• EnsurecompliancewithCITITRENDSpolicies,procedures,andoperationalstandards

Team Leadership & Staffing

• Superviseandsupportstoreassociatesinsales,inventorycashhandling,andcustomerservice
• Assistthestoremanagerwithhiringandrecruitingactivities,includingcandidatescreening,interviews,onboarding,andtrainingsupport
• Helpmaintainappropriate staffinglevelsbysupportingrecruitingeffortsandemployeRetention
• Provideongoing coaching,feedback, andperformance support to associates

Customer Experience & Compliance

• Maintainasafes,organized,andcustomer-focused store environment
• Reinforceadherence to company policies, procedures, and loss prevention standards
• Supportconsistent executionof merchandising, operational, and visual standards
• Perform additional duties and responsibilities as assigned to support store operations and business needs.

Qualifications

• High school diploma or equivalent required
• 2–4 years of experience as an Assistant Manager or similar retail leadership role
• 3–5 years of overall retail experience preferred
• Strong communication,organizational, and people leadership skills
• Ability to work a flexible schedule, including nights and weekends
• Ability to perform basic math calculations, including percentages

Key Competencies

• People Leadership & Team Development
• Hiring & Recruiting Support
• Customer-Focused Execution
• Operational Accountability
• Time Management & Prioritization
• Adaptability in a Fast-Paced Retail Environment

Why Join CITITRENDS

CITITRENDSis a great place to build a fun and rewarding career in retail management. We believe inpromoting fromwithinanddevelopingleaders whotake initiative. We offercompetitive pay and a benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and opportunities for continued growth.

Ifyou’reready to grow your leadership skills, support hiring and team development, and make an impact in your store—CITITRENDSis the place for you.

Equal Employment Opportunity

CITITRENDSis an equal opportunity employer and prohibits discrimination and harassment of any kind in accordance with applicable laws.