Assistant Store Manager

Shoe Station, Inc.; Fargo (ND); Hybrid; USD 18,354 - 26,141; Full time

Benefits offered by this job

Friendly, team-focused environment

Hands-on leadership training

Job summary

Pho Prime, LLC in Fargo, ND is seeking a full-time key holder to assist with store operations. Responsibilities include opening and closing the store, supporting sales goals, and leading customer service efforts.

The ideal candidate will have at least 2 years of retail or customer service experience, along with strong communication skills. This position offers a friendly team-focused environment and aims to provide hands-on leadership training.

Compensation is $16.15 per hour.

Qualifications

• At least 2 years of retail or customer service experience.
• Previous supervisory experience is a plus.
• Must be at least 18 years of age.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.

Skills

Strong communication and leadership skills

Great customer service

Positive attitude

Job description

Address: 4340 13th Avenue South, Fargo, ND, 58103, US

Compensation: $16.15/hour

Schedule: Full time

What You'll Do:

• Open and close the store as a key holder
• Support the General Manager in reaching sales goals
• Lead customer service efforts and resolve issues professionally
• Train and guide associates on processes and standards
• Delegate daily tasks and coordinate breaks
• Assist with visual merchandising and store presentation
• Perform register overrides, safe/till counts, and cash reconciliation
• Follow and promote loss prevention procedures

We’re Looking For:

• Strong communication and leadership skills
• Great customer service and a positive attitude
• At least 2 years of retail or customer service experience
• Previous supervisory experience is a plus
• Must be able to complete Key Carrier Certification within 60 days
• Flexible availability, including nights, weekends, and holidays
• Due to keyholder responsibilities, including store opening/closing and equipment use, applicants must be at least 18 years of age

Physical Requirements:

• Able to stand, walk, and lift up to 25 lbs
• Comfortable bending, reaching, and working on your feet

Why Work With Us:

• Friendly, team-focused environment
• Great experience for future retail managers
• Hands‑on leadership training

Ready to take the next step in your retail career? Apply today!

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