Assistant Store Manager

Tire Warehouse; Ellsworth (ME); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the tire industry seeks a dedicated individual to manage guest appointments, assist technicians, and maintain store standards. This role focuses on optimizing service efficiency and building customer relationships to enhance satisfaction and loyalty.

Responsibilities

• Schedule guest appointments for vehicle services.
• Help achieve sales goals by recommending products.
• Assist technicians in communicating service needs.

Job description

Job Description

1. Schedule guest appointments to optimize technician efficiency for vehicle services and repairs.
2. Help achieve sales goals by informing and recommending tire and service products, along with promotions.
3. Attend to guest needs in sales, service, complaints, and adjustments.
4. Build guest relationships to maximize satisfaction, loyalty, and retention.
5. Assist technicians in communicating repair and service needs to guests.
6. Ensure the store maintains cleanliness and is guest-ready according to Monro standards.
7. Manage inventory, including pulling tires and parts, unloading, and stocking.
8. Provide guidance and oversight to technicians, assisting with services and repairs as needed.
9. Organize workflow to utilize technician skills efficiently, ensuring timely vehicle services/repairs.
10. Adhere to company policies, governmental standards, environmental codes, and safety standards.
11. Perform Store Manager functions as needed.
12. Perform other duties as assigned by the supervisor.