Assistant Store Manager

K&G Fashion Superstore; Duncanville (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established retail player is seeking an Assistant Store Manager to join their dynamic team. In this role, you will partner with the Store Manager to drive sales performance and foster an engaging workplace culture. Your leadership will inspire team members to excel, while your operational expertise will ensure a seamless customer experience. This is a fantastic opportunity to develop your career in a vibrant retail environment, where your contributions will make a significant impact on the store's success. If you are passionate about retail and thrive in a fast-paced setting, this role is perfect for you.

Qualifications

• Minimum of 2 years retail or sales experience required.
• Strong organizational and leadership skills are essential.
• Creative and business-savvy mindset is preferred.

Responsibilities

• Inspire and lead the store team to achieve sales goals.
• Enhance customer experience through operational excellence.
• Assist in recruiting and training staff for exceptional service.

Skills

Retail Sales Experience

Leadership Skills

Communication Skills

Problem-Solving Abilities

Organizational Skills

Tools

Microsoft Office

POS Systems

Job description

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Reports To: Store Manager

For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear, and accessories for the entire family.

Role Overview: As an Assistant Store Manager, you will partner with your Store Manager to support store team members in achieving sales performance expectations through active coaching, team development, and operational excellence when acting as the manager on duty. This includes assisting in recruiting, hiring, and training the store team to deliver an exceptional customer experience.

Key Responsibilities:

1. Inspire store team to achieve their best performance.
2. Execute strategies to maximize growth and potential.
3. Create an engaged and inclusive store environment.
4. Enhance the customer experience through operational excellence.
5. Exceed customer expectations in all interactions.

Leadership:

1. Partner with Store Manager to lead staff in achieving sales, service, and operational goals.
2. Support in setting performance expectations and training staff accordingly.
3. Model company values and lead by example as an active coach.
4. Communicate priorities and sales initiatives effectively.
5. Assist in recruiting and fostering an inclusive environment.

Performance Management:

1. Support achievement of store business plans.
2. Develop and follow up on sales and performance strategies.
3. Use data to inform decisions and identify opportunities.
4. Participate in outreach and communicate leads.
5. Identify and address performance issues.

Operational Excellence:

1. Ensure proper staffing and scheduling.
2. Assist in staff training on operational functions.
3. Stay informed on company policies and initiatives.
4. Support the implementation of store programs.

Workplace Culture:

1. Contribute to an engaged and inclusive environment.
2. Support learning and development initiatives.
3. Provide motivational leadership.
4. Assist in external talent recruitment.
5. Conduct regular team meetings.

Customer Experience:

1. Train staff on customer service standards.
2. Lead efforts to exceed customer expectations and improve satisfaction scores.
3. Use customer feedback to improve service.
4. Ensure store displays align with branding and marketing initiatives.

Qualifications:

1. Minimum of 2 years retail or sales experience.
2. Creative, judgment-oriented, and business-savvy.
3. Self-motivated with results-driven mindset.
4. Strong organizational and leadership skills.
5. Excellent communication skills.
6. Active listening and problem-solving abilities.
7. Proven team training and development skills.
8. Proficient in Microsoft Office, POS systems, and technology applications.

Physical Requirements:

Ability to stand, walk, bend, squat, lift up to 50 lbs., climb ladders, and distinguish fabric patterns and colors. Reasonable accommodations available for individuals with disabilities.

Our company celebrates diversity and provides equal employment opportunities to all applicants and employees.

Work Location: 00309 Duncanville, 667 North Cockrell Hill, Duncanville, TX 75116

Job Type: Full-time, Store Management

Industry: Retail