Assistant Store Manager

NAPA Auto Parts; Denver (CO); On-site; Full time

Job summary

Join a leading automotive parts supplier as an Assistant Store Manager in Denver. This role focuses on delivering exceptional customer service, leading a team, and managing store operations to drive sales and profitability. Candidates should have a passion for the automotive industry and a commitment to customer care. Opportunities for growth and development are abundant in this fast-paced environment.

Benefits

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Professional development

Wellness programs

Qualifications

• Experience in the automotive after-market service industry or willingness to learn.
• Ability to lift 60 lbs in some situations.

Responsibilities

• Lead a successful team and manage store operations.
• Drive NAPA operational and marketing programs.
• Grow customer relationships and ensure positive experiences.

Skills

Customer Care

Leadership

Inventory Management

Education

High school diploma or equivalent

Technical or trade school courses

Job description

Join to apply for the Assistant Store Manager role at NAPA Auto Parts.

3 days ago Be among the first 25 applicants.

Job Description

Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:

Responsibilities

• Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability.
• Know how to provide daily leadership and create and sustain a culture of employee engagement.
• Know the importance of partnering with your teammates in order to drive company-owned store initiatives.
• Care about people and profit.
• Want to join a team where you can learn and grow your career — the opportunities are endless!
• A day in the life:
• Lead a successful team, support the store manager, and manage in our fast-paced retail stores.
• Manage store operations to maximize sales, profits, and customer service.
• Build, coach, train, and engage the crew team to deliver superior levels of customer care and business results.
• Inventory protection, asset management, operational and safety issues.
• Ensure overall cleanliness and readiness of delivery vehicles, sales floor, stock room, and outside areas.
• Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures.
• Grow customer relationships, assist with sales/service questions, and ensure a positive experience both in-store and over the phone.

Qualifications

• High school diploma or equivalent. Technical or trade school courses or degree completion.
• Experience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotive.
• Passion for delivering customer care and building long-term relationships.
• Thrives in a fast-paced and complex environment.
• Knowledge of cataloging and/or inventory management systems.
• Ability to lift 60 lbs in some situations.
• Preferred:
• Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
• Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management.
• Customer-centric attitude (external/internal).
• ASE Certifications, NAPA Know How.

Benefits

• Health Insurance: Medical, dental, and vision plans.
• Retirement Plan: 401(k) with company match.
• Paid Time Off: Vacation, personal days, holidays, sick days, paternal leave.
• Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development, wellness programs.

This position offers a starting hourly rate of $19.00 with overtime available. Pay progression is available within 12 months based on skills and experience.