Assistant Store Manager

Michael Kors; Dallas, Northern (TX, KY); On-site; USD 55,000 - 75,000; Full time

Job summary

Michael Kors in Dallas is seeking an Assistant Store Manager to lead sales and service, mentor staff, and uphold brand standards in a fast-paced fashion environment.

You will partner with the store manager on operations, inventory, and risk controls, drive customer engagement, and develop associates’ sales techniques to maximize store performance.

Qualifications

• Meet personal and store sales goals.
• Ensure high levels of customer service and client engagement.
• Assist in staff recruitment, training and development.
• Partner with HR to resolve employee issues.
• Maintain visual merchandising standards and store cleanliness.

Responsibilities

• Collaborate with store manager on risk management and cash controls.
• Support register operations and inventory management.
• Participate in inventories and cash handling procedures.
• Drive product knowledge and sales techniques among staff.
• Ensure the brand image and grooming standards are maintained.

Skills

Sales leadership

Customer service

Staff training

Inventory management

Cash handling

Job description

## Assistant Store ManagerApplylocations: Dallas/Fort Worth Metrotime type: Full timeposted on: Posted Todaytime left to apply: End Date: September 20, 2026 (30+ days left to apply)job requisition id: R\_786075**Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.****If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!**—ESSENTIAL JOB RESPONSIBILITIES SALES GENERATION • Meet personal and store sales goals • Assist in the tracking, monitoring, and communication of business results • Ensure an elevated level of sales and service is practiced by all associates; lead by example • Continue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximize sales • Ensure all sales related policies and procedures are maintained • Demonstrate an in-depth knowledge of the merchandise, and develop product knowledge among selling staff • Maintain a keen interest in the fashion industry and market trends CUSTOMER SERVICE • Ensure all associates provide the highest level of customer service • Build and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client books • Resolve all client problems and complaints quickly and effectively • Assist sales associates with various customer service issues (i.e. dissatisfied customers, returns, defective merchandise) OPERATIONS • Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventory management • Support and assist in staff training in all areas of appropriate register usage and maintenance • Understand and properly execute all management register functions • Participate in inventories • Understand and execute cash control procedures including: bank deposits, safe funds, petty cash • Only applicable for Offsite drivers: Responsible for driving product to and from the Offsite location on an as needed basis MERCHANDISING/VISUAL • Assist in the implementation and maintenance of all merchandising/visual directives • Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times • Ensure deliveries are properly processed in a timely manner • Identify and communicate product concerns in a timely manner • Communicate inventory needs to support the business goal HUMAN RESOURCES • Assist in the recruitment, training and development of staff • Assist in ensuring the integrity of payroll and the payroll process • Continually evaluate the performance of each associate and provide constant feedback to ensure results • Resolve all human resources issues in a timely and effective manner, partnering with HR when necessary • Support and provide follow-up for all training programs, seminars etc. • Ensure image and grooming standards are professional, reflective of the brand image and adhered to at all times—The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.