Assistant Store Manager

Mattress Firm Inc.; Dale City (VA); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

Career growth

401(k) match

Mental health resources

Medical, dental, vision plans

Pay on-demand / uncapped commissions

Employee discounts

Job summary

Mattress Firm Inc. is looking for an Assistant Store Manager to elevate the in-store customer experience and drive sales through coaching and product knowledge.

This transitional role develops leadership skills to become a store manager, resolving issues and guiding associates across multiple units. You will support training, merchandising execution, and the delivery of a seamless omnichannel experience, while meeting financial targets and maintaining strong customer focus.

Qualifications

• Takes the lead in elevating the in-store customer experience and resolves issues.
• Coaches associates on selling practices and provides training to improve performance.
• Drives in-store merchandising, marketing, and POP standards to meet targets.

Responsibilities

• Elevate customer experience and act as a trusted sleep authority.
• Coach and develop store associates to achieve sales goals and proper product knowledge.
• Ensure execution of merchandising and omnichannel initiatives across units.

Skills

Coaching

Customer service

Team development

Selling practices

Training

Merchandising

Inventory management

Job description

Is your current job a nightmare? Make it a dream job at Mattress Firm®! Join Mattress Firm and have the job of your dreams! Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career. Our Sleep Experts® are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you’ll get to know everything sleep and help us create an exceptional in-store experience.

This isn’t your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match.

Job Details:

The Assistant Store Manager will elevate and enhance the customer’s in-store experience by being a trusted sleep authority and offering best-in-class products. Assistant Store Managers will execute MFRM selling programs and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center. This is a transitional role meant to develop your skills to become a store manager. They will serve as a lead in resolving customer-related issues and escalating when necessary. The Assistant Store Manager assists the Senior Store Manager in driving company initiatives and achieving sales performance goals by coaching associates on selling practices and ensuring the execution of in-store merchandising in multiple store units. Support development of team members by providing technical and product knowledge information to associates, serving as subject matter expert. Assist Senior Store Manager with training of store associates. Promote a culture of coaching by providing insights as to how team members can improve the customer experience they provide and increase their selling aptitude. Achieve or exceed store financial targets through effective execution and customer service at the store level. Ensure store execution of product merchandising, marketing, and POP standards. Follow Mattress Firm procedures for product transfers to ensure proper documentation of inventory. Ability to lift, pull, and push 50+ pounds.

Benefits Included:

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Compensation:

Competitive pay range of $77,000- $94,000 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company. *Pay amount does not guarantee employment for any particular time. Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

EEO/Vet/Disability

Now don’t fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams!

Diverse Candidates are Encouraged to Apply. Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.

Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

#LI-DNP

What gets us out of bed every morning? Helping people sleep well to live well.

As America’s largest specialty mattress retailer, we’re committed to recruiting and hiring those who share our passion for making a difference every day. In just under 40 years, Mattress Firm has grown to more than 2,400 stores nationwide, supported by a team of more than 6,000 Sleep Experts® who’ve helped millions of people achieve better sleep. Our common goal—to help others get great zzz’s—unites us, no matter our differences. It’s no surprise that we were named one of Newsweek’s Most Loved Workplaces of 2024! We are Mattress Firm. And this is what we wake up for.

Mattress Firm is accepting applications until: 11/16/2026.