ASSISTANT STORE MANAGER

Goodwill-Industries-of-Arkansa; Conway (AR); On-site; USD 42,000 - 60,000; Full time

Job summary

Goodwill store in Conway seeks a dedicated Manager to oversee daily operations in the absence of the Store Manager, supervise staff, handle banking, and respond to donor and customer inquiries. You will help meet or exceed budget while adhering to Goodwill standards, manage payroll records, cash handling, loss prevention, customer service, and maintain a clean, safe environment with strong communication.

Occasional travel within Arkansas may be required; strong leadership and organizational

Qualifications

• High school diploma or GED plus 2 years related experience.
• Ability to communicate effectively with customers, donors and staff.
• Experience with cash handling, banking and payroll records is preferred.

Responsibilities

• Supervises staff and communicates work performance as needed.
• Assists with interviewing applicants and orientations for new hires.
• Balances cash receipts and prepares daily bank deposits.
• Ensures store is open during designated hours and maintains a safe environment.
• Manages loss prevention by monitoring activity and reporting concerns.

Skills

Communication skills

Staff supervision

Leadership

Payroll coordination

Education

High school diploma or GED

2 years related experience

Tools

10-Key

Accounting

Job description

Responsible for the operation of the store in the Manager's absence including maintaining the store and employees, handling banking, customer/donor inquiries and complaints. To assist the store manager with the day-to-day store operations and store performance to meet or exceed budget while operating in compliance with company standards, policies and procedures.Essential Duties and ResponsibilitiesSupervises staff, giving them oral and written communications regarding work performance as necessary. May assist with interviewing applicants and conducting workplace orientations for new hires as needed. Ensures that all personnel files are maintained in a secure manner.Ensures proper customer service to all donors and customers. Assists in developing additional donors for the store.Motivates employees to reach production guidelines.Monitors and controls the receiving, pricing, displaying and selling of store merchandise within price ranges established by Goodwill management. Adequately stocks and maintains interior and exterior of the store in an attractive manner.Balances cash register receipts, prepares daily bank deposits and maintains records of store transactions for each business day as scheduled. Make bank deposits as needed. Bank deposits must be made alone in your personal vehicle or a company vehicle.Uses cash register to total sales, accepts payments and authorizes voids, returns, exchanges and credit for merchandise.Ensures the proper rotation of all store merchandise.Manages store's loss control by watching customers and employees and reporting suspicious activity to the Loss Prevention Director. Ensures that items are not given away without authorization.Initiates and completes personnel and payroll records in a timely manner as well as other paperwork required in the day-to-day operations of the store, in the absence of the store manager.Ensures a clean and safe environment in the store, processing area and/or donation center by practicing good housekeeping practices or delegating those tasks to store employees.Ensures that correct sales reports are submitted on a daily basis, as directed by the manager.Keeps employees' daily attendance records and forwards employees' requests for absences and vacations to the VP of Donated Goods, in the absence of the manager.Ensures the store is open and operational during designated hours of operation.Observes safety procedures and personnel policies and ensures compliance by employees, community service workers, volunteers and trainees.Acts as a positive role model for employees, trainees and customers in all respects of professional development.Perform any other related duties as required or assigned.To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Education and ExperienceHigh school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc. plus 2 years related experience and/or training, or equivalent combination of education and experience.Communication SkillsAbility to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.Required Certificates, Licenses, RegistrationsValid driver's license.Preferred Certificates, Licenses, RegistrationsNot indicated.Software Skills RequiredIntermediate: 10-KeyBasic: AccountingAdditional InformationMay involve occasional travel within the state of Arkansas. Frequent physical exertion and exposure to unfit donated goods.