Assistant Store Manager

QVC, Inc.; Columbus (OH); On-site; USD 65,000 - 86,000; Full time

Benefits offered by this job

Employee discounts

Health benefits from day 1

401(k)

Tuition reimbursement

Job summary

QVC Group in Columbus, OH is seeking an Assistant Store Manager to lead a dynamic team in delivering exceptional guest experiences on-site. You will train Sales Associates, drive sales, and uphold brand standards while managing store operations and HR tasks.

The role reports to the General Manager and requires flexible scheduling, including evenings, weekends, and holidays. Relocation is not available, and the role emphasizes EBITDA growth and guest-centric service.

Qualifications

• 3+ years of management experience in specialty retail industry.
• Proficiency with Microsoft Word, Excel, Outlook, Workday, Kronos, and POS systems.

Responsibilities

• Deliver quality Sales Associate training including product knowledge and benefits.
• Provide leadership to the team to drive sales, operations, HR responsibilities, and guest satisfaction.
• Develop store strategies with the Store Leader to increase sales and guest loyalty, including events, Design Services, and private label programs.
• Recruit and train team members across all open positions.
• Perform store opening, closing, and banking activities.

Skills

People management

Leadership

Customer service

Tools

Microsoft Word

Excel

Outlook

Workday

Kronos

POS Systems

Job description

## Assistant Store ManagerApplylocations: USA, OH, Columbus: Frontgatetime type: Full timeposted on: Posted Todayjob requisition id: R83024Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four Cornerstone brands. The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life. Cornerstone comprises four interactive, aspirational home and apparel lifestyle brands: Ballard Designs, Frontgate, Grandin Road and Garnet Hill.**Your Opportunity, Your Team*** Our retail expansion in main markets starts with hiring the best leaders. As Assistant Store Manager, you will hire and retain great talent to deliver an inspiring shopping experience in which our guests feel inspired and empowered to customize their space. You will promote the Frontgate brand at every guest encounter and ensure your stellar team exemplifies brand values, standards, and experiences. Your leadership will guide company programs, increase sales, and set your store to exceed all expectations.* You will report to the General Manager.**Where You'll Work*** This role is **onsite** and will require you to work from our Columbus, OH. Frontgate location daily. Relocation assistance is not available for this role.**What You'll Do*** Deliver quality Sales Associate training that includes the development of product knowledge, understanding of primary characteristics, and the benefits of a unique product assortment.* Provide leadership to the team to build sales generation and operational/human resources responsibilities in the store to ensure guest satisfaction, maximum productivity and profitability, and execution of company procedures.* Make plans and improve EBITDA by creating the most fantastic place to work and shop by delivering an exceptional Guest experience.* In partnership with the Store Leader, develop a strategy to increase sales. This strategy will build guest loyalty through store programs, including Design Services, Frontgate Private Label Credit Card, community outreach, and additional corporate and regional events throughout the year.* Recruit and Train Team Members in all open positions.* Perform store opening, closing, and banking activities.**What You'll Bring*** 3+ years of management experience in specialty retail industry, but not required.* Proficiency using Microsoft Word, Excel (can maintain complex spreadsheets), Outlook, Workday, Kronos, and POS Systems.* Availability to work flexible schedule, including evenings, weekends, and holidays.* Ability to lift and mobilize medium to large items, up to 50lbs.#LI-KurtHejnalOur **Total Rewards** package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.