Assistant Store Manager

Extra Space Storage; Columbus (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading company in self-storage as an Assistant Store Manager in Columbus, Ohio. This role is essential to ensuring operational excellence and maintaining customer relationships, providing thorough training and growth opportunities. With competitive pay and an outstanding company culture, you'll contribute to redefining the self-storage industry.

Benefits

Work/life balance

Growth opportunities

Paid Time Off

Generous 401(k) match

Affordable medical benefit options

Health Savings Account contributions

Wellness programs

Qualifications

• 1+ year of customer-facing work experience.
• Current valid driver’s license and access to a reliable vehicle.
• High School diploma or GED required; college education is a plus.

Responsibilities

• Build and maintain strong customer relationships.
• Maximize sales through unit rentals and moving supplies.
• Ensure high standards of cleanliness.

Skills

Customer relations

Sales

Communication

Education

High School diploma or GED

College education

Job description

The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.

Extra Space Storage is the largestself storage company in the United Statesby store count, with over 4,000 stores nationwide. If you’d like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people.

Benefits We Offer You

Awork/life balancethat allows you to work 5 days a week and be off work by 6pm.

Outstanding company culture with growthopportunities throughout theU.S.

Competitive starting pay + monthly bonus opportunity.

Paid Time Off accrued throughout the year,increasing with years of service.

Generous 401(k) match with Traditional and/or ROTH choices.

Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.

EXTRAHealthy Wellness Programwith rewardstowards your medical premium.

Your Responsibilities

Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions.

Maximize sales objectives through unit rentals, unit insurance, and moving supplies.

Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas.

Perform daily site safety inspections, including lock checks.

Address and resolve customer concerns related to billing, security, auctions, and proper site usage

Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.

Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees.

Perform additional duties as assigned.

YourQualifications

1+ year of customer-facing work experience .

Current valid driver’s license and access to a reliable personal vehicle; except in New York City and Brooklyn.

High School diploma or GED is required; college education is a plus.

Work Environment & Physical Requirements

Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions.

Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting.

Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs.

Find additional career opportunities at careers.extraspace.com

If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc.

If you are a current Extra Space employee, please apply through Jobs Hubin Workday.

We are anequal opportunityemployer andvalue diversityat our company. Wedo not discriminateon the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Us

Extra Space Storage is the largest operator of self-storage facilities and the largest third-party self-storage management company. Since we were founded in 1977, we have grown to include more than 4,000 locations across the country from our headquarters in Salt Lake City, UT.

At Extra Space, we believe the world is a better place when people love what they do. Redefining the self-storage industry is an ambitious goal, which is why we look for the best of the best. With competitive pay, excellent benefits, a great culture rooted in our core values, and opportunities for career development, Extra Space Storage continues to be a top choice for outstanding talent. Come join us and find out why our employees recommend us!