Assistant Store Manager

Lacoste; Clarksburg (MD); On-site; USD 40,000 - 60,000; Full time

Job summary

Lacoste is seeking an Assistant Store Manager to support daily retail store operations, work with the Store Manager to meet sales targets, and uphold exceptional customer service. You will help manage inventory, motivate a team of associates, and ensure brand standards across merchandising and presentation.

Ideal candidates have 2–3 years in retail management, strong leadership, and proficiency with retail software and MS Office. A related degree is preferred.

Qualifications

• 2-3 years of experience in retail management or supervisory role.
• Experience leading a store team and overseeing operations.
• Strong leadership and people management skills.
• Experience with retail management software and MS Office.
• Degree in Business Admin or Retail Management preferred.

Responsibilities

• Oversee daily store operations to ensure efficiency and effectiveness.
• Assist with sales strategies and analyze sales data for growth opportunities.
• Lead, coach, and develop the store team.
• Maintain excellent customer service and handle inquiries professionally.
• Assist with inventory management, stock ordering, and receiving.
• Support merchandising and presentation to meet brand standards.
• Assist with budget management and policy compliance.

Skills

Leadership

People management

Communication

Organization

Customer service

Education

Business Administration

Retail Management

Tools

Retail management software

MS Office

Job description

At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rally sign.

An iconic French brand present in nearly 100 countries, Lacoste stand out for its unique know-how in each of its areas of expertise, from garment factory to omnichannel distribution.

At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments.

Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences.

Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant and Tecnifibre (http://mf-brands.com/).

Summary

As an Assistant Store Manager at Lacoste, your role is pivotal in supporting the daily operations of our retail store. Working closely with the Store Manager, you will contribute to meeting or surpassing sales targets, upholding exceptional customer service standards, assisting with inventory management, and motivating a team of dedicated, customer-oriented associates. Your collaborative and supportive approach will be key to maintaining the smooth and efficient running of the store.

Key Responsibilities

• Operational Assistance: Help oversee daily store operations to ensure efficiency and effectiveness.
• Sales Support: Support the implementation of sales strategies to meet or exceed targets, and contribute to analyzing sales data for growth opportunities.
• Team Leadership: Assist in guiding, coaching, and developing the store team, fostering a positive work environment.
• Customer Service Focus: Maintain excellent customer service standards, handling customer queries and issues with professionalism.
• Inventory Oversight: Assist with inventory management, including stock ordering, receiving, and organizing.
• Merchandising and Presentation: Collaborate in ensuring the store's visual appeal and adherence to brand standards.
• Administrative Support: Assist with budget management and compliance with company policies and safety standards.

Requirements/Qualifications

• 2-3 years of experience in a retail management or supervisory role.
• Demonstrated ability in supporting a team and store operations.
• Strong leadership and people management skills.
• Effective communication and organizational skills.
• Experience in using retail management software and MS Office.
• Ability to work in a dynamic, fast-paced retail environment.
• An associate or bachelor’s degree in Business Administration, Retail Management, or a related field is preferred.

Equal Opportunity Employer

At Lacoste, we’re committed to providing equal opportunities (EEO) to all employees and applicants for employment regardless of their race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, and/or any other characteristic protected by applicable federal, state, and local laws.