Assistant Store Manager

The Lacoste Group; Orlando (FL); On-site; USD 50,000 - 60,000; Full time

Job summary

Lacoste is seeking an Assistant Store Manager to support daily operations, drive sales, and lead a team of customer-focused associates. You will work closely with the Store Manager to meet targets, maintain exceptional service, and ensure inventory and merchandising align with brand standards.

The role emphasizes teamwork, coaching, and a collaborative approach to delivering a smooth and efficient store experience in a fast-paced retail environment.

Qualifications

• Experience in retail management or assistant management preferred.
• Strong customer service orientation and communication skills.
• Ability to support store targets and maintain brand standards.

Responsibilities

• Operational oversight of daily store functions to drive efficiency.
• Assist in executing sales strategies to reach targets and analyze performance data.
• Guide and develop the store team to deliver exceptional customer service.
• Maintain high standards of customer service and handle inquiries professionally.
• Support inventory management, stock ordering, receiving and organization.
• Collaborate on merchandising and store presentation to uphold brand standards.
• Assist with budget tracking and ensuring compliance with policies and safety standards.

Skills

Customer service

Team leadership

Sales analysis

Tools

POS system

Job description

At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rally sign.

An iconic French brand present in nearly 100 countries, Lacoste stand out for its unique know-how in each of its areas of expertise, from garment factory to omnichannel distribution.

At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments.

Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences.

Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant and Tecnifibre (http://mf-brands.com/).

Summary

As an Assistant Store Manager at Lacoste, your role is pivotal in supporting the daily operations of our retail store. Working closely with the Store Manager, you will contribute to meeting or surpassing sales targets, upholding exceptional customer service standards, assisting with inventory management, and motivating a team of dedicated, customer-oriented associates. Your collaborative and supportive approach will be key to maintaining the smooth and efficient running of the store.

Key Responsibilities

• Operational Assistance: Help oversee daily store operations to ensure efficiency and effectiveness.
• Sales Support: Support the implementation of sales strategies to meet or exceed targets, and contribute to analyzing sales data for growth opportunities.
• Team Leadership: Assist in guiding, coaching, and developing the store team, fostering a positive work environment.
• Customer Service Focus: Maintain excellent customer service standards, handling customer queries and issues with professionalism.
• Inventory Oversight: Assist with inventory management, including stock ordering, receiving, and organizing.
• Merchandising and Presentation: Collaborate in ensuring the store's visual appeal and adherence to brand standards.
• Administrative Support: Assist with budget management and compliance with company policies and safety standards.