Assistant Store Manager

Jiffy Lube; Citrus Heights (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading automotive service company is seeking an Assistant Manager in Citrus Heights. The ideal candidate will develop guest relationships, lead a high-performance team, and ensure operational excellence. Comprehensive training will be provided through the award-winning Jiffy Lube University program.

Benefits

Health Insurance

Comprehensive training program

Qualifications

• 1+ years' experience in automotive service required.
• Valid driver's license necessary.
• Must communicate effectively in English.

Responsibilities

• Provide exceptional customer service and build relationships.
• Lead teammates through coaching and training.
• Manage store inventory and operations.

Skills

Leadership

Customer Service

Communication

Tools

Basic shop equipment

Job description

Jiffy Lube Assistant Managers are certified and proficient in all areas of store operations, sales, and service and are responsible for developing guest relationships.

In addition, the Assistant Manager sets an example as a leader, focusing on the career development of teammates, and provides consistent guidance and direction ensuring that all policies, procedures, and services are performed to Jiffy Lube's highest standards.

These are our resident experts who ensure quality workmanship to get our guests back on the road. This is an important job in our Jiffy Lube stores and critical to our success. And every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses.

Benefits :

• Health Insurance

Physical Qualifications :

• Must be able to operate equipment such as overhead and floor-mounted oil and grease guns, transmission machines, air conditioner service machines, radiator service machines, hand tools, and basic shop equipment
• Must be able to lift and move work-related items up to 50 pounds
• Must be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed

Job Duties Include, but are not limited to :

• Provide Jiffy Lube Guests with exceptional and world-class customer service
• Building relationships with Jiffy Lube Guests' by developing trust and rapport
• Provide store-level leadership to teammates through coaching, training, scheduling, and performance management
• Assist Techs performing Jiffy Lubes' Signature Service oil, routine preventative maintenance, and service filters, fluids, wipers, tire rotations, and other minor services
• Managing store inventory, product ordering, and receiving
• Oversee store operations to ensure compliance and quality standards
• Ensure the store is open and closed as per Jiffy Lube guidelines
• Perform building and shop maintenance to improve appearance and curb appeal

Qualifications :

• Previous experience is required and MUST have 1+ years working for a dealership, automotive shop, tire center, or quick lube. Simply put, we're looking for people who can provide exceptional leadership and the ability to inspire a high-performance team.
• Valid driver's license required.
• Must successfully pass a background check.
• Must possess the ability to effectively communicate in English, both verbally and in writing.

Business Model & Culture :

• Fast-paced and team-oriented environment
• World-class JLU training to meet all challenges
• Customer-driven building strong relationships
• Value teammates and recognize their contributions
• Being inclusive and having equal access to opportunity

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Assistant Store Manager • Citrus Heights, CA, US