Assistant Store Manager

Kohl's; Cincinnati (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

Kohl's seeks an Assistant Store Manager in Cincinnati to oversee store operations and deliver excellent customer service. This role requires effective management skills, a focus on team development, and flexibility in availability to ensure a successful retail environment.

Qualifications

• Must be 18 or older.
• Experience in retail management preferred.
• Strong interpersonal skills and flexibility required.

Responsibilities

• Oversee store operations and manage associates.
• Ensure customer service excellence and operational efficiency.
• Lead training efforts for new hires.

Skills

Supervising teams

Coaching

Strong communication skills

Decision-making

Problem-solving

People management

Talent development

Flexible availability

Education

College degree or equivalent experience

Job description

Join to apply for the Assistant Store Manager role at Kohl's.

Continue with Google

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Sign in to access AI-powered advice

Continue with Google

Continue with Google

About The Role

As an Operations Manager or Merchandising Manager, you will oversee store operations and/or merchandising, delivering excellent customer service. You will teach, coach, and develop associates to execute operational, service, and merchandising processes focused on consistency and efficiency. You will be accountable for the overall results and success of key performance measures, with a primary goal of driving sales and profitability.

What You’ll Do

• Ensure sound operational processes, including receiving, processing product, stockroom management, and omni-channel fulfillment.
• Drive accuracy through completion of business directives such as merchandise disposition practices.
• Maintain appropriate product levels on the sales floor by planning and directing replenishment based on sell-through and seasonal changes.
• Lead efforts at point of sale and customer service departments to deliver quick transactions and a compelling customer experience.
• Ensure store merchandising standards follow visual directions, making decisions about layout and product presentation to attract customers.
• Direct, teach, and train associates to execute merchandising standards timely and accurately.
• Lead pricing activities, ensuring accuracy and efficiency in price and sign changes.
• Support loss prevention by educating staff, monitoring store activity, and maintaining product protection standards.
• Manage training for new hires, covering process best practices, inventory procedures, merchandising, and store tools.

All Manager Roles at Kohl’s Are Responsible For

• Managing with integrity, fostering teamwork, and promoting an inclusive culture.
• Making sound judgments and involving partners when needed.
• Providing guidance, coaching, and development to staff.
• Demonstrating excellent customer service and resolving issues satisfactorily.
• Maintaining operational standards, including pricing and signage accuracy.
• Adjusting resources to support customer needs and workload demands.
• Using KPIs to inform business decisions and improve store results.
• Managing talent through hiring, training, and supervision.
• Handling multiple tasks within deadlines.
• Reinforcing company policies, standards, and safety guidelines.

Required Skills

• Must be 18 or older.
• Experience supervising teams, coaching, and performance management.
• Strong communication and interpersonal skills.
• Excellent decision-making and problem-solving skills.
• People management and talent development skills.
• Flexible availability, including days, nights, weekends, and holidays.

Preferred Skills

• Retail management experience, preferably in a managerial role.
• College degree or equivalent experience in retail or related industry.

Additional Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail

Referrals increase your chances of interviewing at Kohl's by 2x.

Set job alerts for “Assistant Store Manager” roles.