Assistant Store Manager

Mygoodfeet; Charlotte (NC); Hybrid; USD 70,000 - 85,000; Full time

Benefits offered by this job

401k with company match

Health benefits

Paid training

Employee discount

PTO and sick time

Job summary

Good Feet is seeking an energetic Assistant Store Manager to lead client interactions, conduct arch support fittings and guide a sales-driven team. The role emphasizes exceptional customer service and a mission-driven culture focused on improving clients' well-being.

You will mentor staff, support recruiting, and collaborate with the Store Manager to achieve store goals while maintaining a positive, empathetic environment and flexible scheduling to meet business needs.

Qualifications

• 2+ years of team/people leadership experience.
• Great communication, presentation and interpersonal skills, with the ability to build quick rapport and speak professionally with confidence.
• Ability to foster and support a customer-focused environment.
• Results driven and self-motivated.
• Positive, approachable, and empathetic.
• Willing to work a flexible schedule of days, evenings, weekends, and holidays.

Responsibilities

• Provide friendly, caring and professional service by actively assessing client needs and assisting with arch support fittings.
• Lead and contribute to store sales goals and team selling processes as part of the sales team.
• Develop professional relationships with clients and coworkers to positively represent our company values.
• Partner with Store Manager to create a strong team environment and improve store sales and KPIs.
• Demonstrate openness to feedback and pursue self-development based on guidance from leaders and peers.

Skills

Client engagement

Sales capability

Team leadership

Time management

Staff development

Communication

Interpersonal skills

Flexible schedule

Job description

CHANGE LIVES & LOVE WHAT YOU DO

Good Feet is a specialty retail store focused on the health and wellness of our clients. We lead our unique industry and have proprietary products that customers can only find through our stores. We are searching for an energetic, positive, results oriented Assistant Store Manager to join our team. If you are looking for a position where you can truly make a difference in someone's quality of life, we would like to meet you.

The Assistant Store Manager will provide friendly, caring and professional service by actively assessing client needs and providing assistance with arch support fittings. As an integral member of our sales team, your passion for building a culture of providing exceptional customer service is key in our commitment to the highest level of customer satisfaction. You'll actively work with customers to find the best solution for each individual by providing a hands-on demonstration and arch support fitting. We have fantastic work hours, a unique sales environment, and the ability to help people.

As a company, our mission is not just about sales - we impact our client's well-being.

Are you ready to join a dynamic mission and values-driven company?

• Pay: $69,500 - $85,000, including a base salary, commission, and multiple uncapped bonus incentives:
• Individual bonus achievements paid bi-weekly with regular pay.
• Team and company bonus achievements paid in the following month.
• Immediate full-time employment and paid training
• 401k with up to 4% company match
• Comprehensive health benefits with eligibility the first of the month after 30 days of employment; employer contribution to medical, dental, and vision premiums.
• Employee discount
• PTO and sick time

Requirements

Your talents:

• Client engagement and customer service: provide superior customer service and engage with clients. Build strong client connections and create positive interactions.
• Sales capability: build rapport and engage with clients to offer Good Feet arch supports. Deliver meaningful client experiences and demonstrate products. Contribute to store sales goals and team selling processes.
• Develop professional relationships with clients and coworkers to positively represent our company values.
• Apply time management skills, set realistic deadlines, and follow specific steps to reach time-sensitive tasks and objectives.
• Assist with employee recruiting. Help train and develop talent; contribute to their professional growth.
• Partner with upper management to make team members and clients comfortable and well informed. Improve their experiences through positive personal impact.
• Demonstrate genuine openness to feedback from managers and peers. Initiate self-development based on self-assessment and feedback from leaders and teammates.
• Work alongside the Store Manager to create a strong team environment that embraces our mission and values. Partner with Store Manager and employees to enhance and improve store sales and KPI's.
• Believe in our mission, products and your ability to change customers' lives.
• Training is a key part of this position, both in the short and long term. The continual diligence of improving your skills is an essential part of this role.

Required skills:

• 2+ years of team/people leadership experience
• Great communication, presentation and interpersonal skills, with the ability to build quick rapport and speak professionally with confidence.
• Ability to foster and support a customer-focused environment.
• Results driven and self-motivated.
• Positive, approachable, and empathetic.
• Willing to work a flexible schedule of days, evenings, weekends, and holidays.