Assistant Store Manager

Express Employment Professionals; Champaign (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health Insurance Benefits

Retirement Plan

Paid Time Off

Employee Development Opportunities

Potential Overtime Opportunities

Career Growth and Advancement

Job summary

Express Employment Professionals in Champaign, IL is seeking an Assistant Store Manager to help lead a high-volume retail location. You will work with the Store Manager to oversee daily operations, coach employees, manage merchandise flow, and help hit sales targets.

The role emphasizes leadership, scheduling, training, and ensuring a safe, organized shopping environment while delivering exceptional customer service. This is a full-time on-site opportunity in Champaign.

Qualifications

• Previous retail leadership or supervisory experience.
• Ability to coach, motivate, and develop employees.
• Excellent customer service and conflict resolution skills.
• Strong organizational and time management abilities.
• Ability to make sound decisions in a fast-paced environment.

Responsibilities

• Oversee daily retail store operations with the Store Manager.
• Supervise, coach, and develop team members to meet goals.
• Create employee schedules and ensure proper staffing levels.
• Maintain a positive, productive customer-focused environment.
• Monitor sales floor, merchandise display, and rotation.
• Assist with cash handling, opening/closing, and reporting.
• Support onboarding and training activities for staff.
• Ensure store safety, policies, and procedures are followed.
• Assist with achieving sales and productivity targets.

Skills

Retail leadership

Coaching

Customer service

Communication

Time management

Tools

POS systems

Inventory management software

Job description

Assistant Store Manager

Champaign, IL | Full-Time

Are you the type of leader who enjoys staying busy, developing people, and helping a team succeed?

We're seeking an Assistant Store Manager to help lead the day-to-day operations of a high-volume retail location in Champaign. This role is ideal for someone who thrives in a fast-paced environment, enjoys coaching employees, and takes pride in delivering a great customer experience.

As the Assistant Store Manager, you'll work alongside the Store Manager to oversee daily operations, support team members, maintain merchandise flow, and help achieve sales and productivity goals. You'll play an important role in creating a positive shopping experience while ensuring the store remains safe, organized, and efficient.

If you're dependable, hands‑on, and enjoy leading from the front, we'd love to hear from you.

What You'll Do

• Assist with overseeing daily retail store operations.
• Supervise, coach, and develop team members to achieve individual and team goals.
• Help create employee schedules and ensure proper staffing levels.
• Maintain a positive, productive, and customer-focused work environment.
• Monitor sales floor activity and ensure merchandise is displayed, stocked, and rotated appropriately.
• Support donation processing and inventory movement from receiving to the sales floor.
• Assist with achieving store performance, production, and sales goals.
• Address customer questions, concerns, and service issues professionally.
• Enforce company policies, procedures, and safety standards.
• Participate in hiring, onboarding, and employee training activities.
• Assist with cash handling, opening and closing procedures, and daily operational reporting.
• Help maintain a clean, organized, and safe shopping environment.

What We're Looking For

• Previous retail leadership, assistant manager, shift manager, or supervisory experience preferred.
• Strong leadership and accountability skills.
• Ability to coach, motivate, and develop employees.
• Excellent customer service and conflict‑resolution abilities.
• Strong organizational and time management skills.
• Ability to make sound decisions in a fast‑paced environment.
• Dependable, adaptable, and able to lead by example.
• Strong communication skills and a positive attitude.
• Experience with POS systems, inventory management, or retail operations is a plus.

Physical Requirements

• Ability to stand and walk for the majority of the workday.
• Frequently lift, push, pull, and move merchandise weighing up to 50 pounds.
• Ability to bend, reach, stoop, climb ladders, and stock merchandise throughout the day.
• Comfortable working in an active retail environment.

Benefits

• Full‑Time Position
• Health Insurance Benefits
• Retirement Plan
• Paid Time Off
• Employee Development Opportunities
• Potential Overtime Opportunities
• Opportunity for Career Growth and Advancement

Why Join Us?

We're looking for someone who takes ownership, works well with people, and isn't afraid to roll up their sleeves when needed. This is an opportunity to join an organization that makes a positive impact in the community while building valuable leadership experience and growing your career.