Assistant Store Manager

Inditex; Cerritos (CA); Sur place; USD 80 000 - 105 000; Plein temps

Avantages offerts par ce poste

Employee discount

Career growth

Training programs

Résumé du poste

Zara in Cerritos, CA is seeking an Assistant Store Manager who partners with the store director to drive sales and deliver a world-class customer experience.

You will lead the team, manage schedules, train staff, monitor product displays, and ensure smooth store operations while upholding brand standards and omnichannel processes.

This role offers a competitive salary, annual bonus potential, a 25% employee discount, and opportunities for career growth within Inditex's Zara division.

Qualifications

• Experience leading a retail team.
• Ability to analyze reports and trends.
• Strong organizational and planning skills.

Responsabilités

• Lead store team to meet sales targets.
• Ensure high standards of customer service.
• Oversee scheduling and training of staff.
• Support store operations and inventory management.
• Ensure compliance with omnichannel processes.

Connaissances

People leadership

Customer service

Analytical skills

Description du poste

# Assistant Store Manager## DetailsBrand · ZaraLocation · CERRITOS, THE UNITED STATES## DescriptionAbout usZara offers the latest fashion trends for all. An international brand with stores in the main cities of the world and online. Our business model is centered in our customers, constantly adapting to their needs. We love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity and humility are our daily motivation. Does it sound like you? Maybe you are a Zara person.PurposeAs the second person in charge of the store, together with the director, you are the global figures in the store. You will support managers by leading the team to achieve the store's objectives while meeting the company's management standards and ensuring a good customer experience. You’ll have a global vision of the business and link between the three key parts: product, operations and people. As a team leader and inspirer, with knowledge of fashion and product. You will also have strong organizational and planning skills; as well as being analytical, with the ability to interpret reports from all areas of the store (product, operations, people), draw conclusions and implement improvements. In addition to being innovative, with a great capacity to adapt and lead change.Key Responsibilities:PRODUCTSupports the director in managing all sections to achieve sales targets.Monitor product display in all sections.Ensure that in all sections product analysis is carried out (shortcomings, competition and trends) to carry out the different actions and thus achieve better results.Commercial analysis to execute actions that improve sales (Retail, Business Map, product reports, Teams communications).Continuous communication and feedback is given to both the central and the country sales team.Monitor the communication flow of all departments.PROCESSSupport the director in the management of warehouse stock and merchandise flows, taking into account the criteria of the Commercial Manager.Support the director by executing the organization and planning of people and processes.Ensure that teams work to company standards achieving appropriate productivity.Supervise the operation of the store devices and ensure that the technological part works well and provides a good shopping experience.Support management team by ensuring compliance with omnichannel-related processes (SINT, IPOD, STORE MODE, CC).Lead the implementations of new projects and commercial and operational updates.Responsible for and ensure that SHRINKAGE is minimized and coordinate action plans regarding the needs of the store.CUSTOMERLead the standards of customer service in your store.Ensures that incidents are resolved in time.PEOPLEHelp the manager manage the budget of hours with respect to the needs of the store.Execute the process of preparing schedules in all sections and ensure coverage appropriate to the sales dynamics and operational workload of the store.Supervise all types of training (on-boarding, mandatory training on the Tra!n platform, job training, etc.)Support the director in the development of succession plans (quarry) by identifying and training potential candidates.Develop, recognize, and give constructive feedback.Leads compliance with occupational risk prevention, health and safety at work standards.What we offer:In addition to a competitive salary, you will also receive 25% discount to buy the latest trends in any of our brands and a variety benefit package where you can find a wide range of discounts.Our internal talent is our greatest asset and we are proud of offering internal promotion programs where you will find opportunities to grow, e-learning and training programs as well as social projects to get involved and contribute to a better society, and much more!Annual compensation range:$80,000 - $105,000 + discretionary bonus\\* Zara, in good faith, believes that this posted rate of compensation is the accurate range for this role at this location at the time of this posting. This range may be modified in the future. Actual compensation within that range will be dependent upon the individual’s skills, experience, qualifications, and applicable laws.Zara USA, Inc. is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender, gender identity, gender expression, disability, age, citizenship status, veteran status or any other characteristic protected by applicable federal, state or local laws.EOE/DFW