Assistant Store Manager

Tailored Brands; Burnsville (MN); Presencial; USD 45.000 - 60.000; Jornada completa

Descripción de la vacante

Tailored Brands in Burnsville, MN is seeking an energetic retail leader to partner with the Store Manager, coach staff, and drive sales, service, and store operations to meet company standards. You will recruit and train staff, communicate priorities using store reports, and model inclusive leadership to deliver an exceptional customer experience and maintain brand visuals.

This role emphasizes teamwork, operational excellence, and consistent performance, with opportunities to influence local

Formación

• Minimum 2 years of Retail or Sales experience.
• Ability to train and develop high performing store teams.
• Proficient with Microsoft Office and video conferencing tools.

Responsabilidades

• Partner with Store Manager to lead store staff toward sales, service, and operational goals.
• Coach staff, set performance expectations, and ensure training on sales and customer service.
• Recruit store staff and promote an inclusive store environment.
• Develop game plans, use store data to drive decisions and maximize sales.
• Support scheduling, staffing, and initiatives to maintain brand standards.
• Lead by example to deliver an exceptional customer experience and high NPS.

Conocimientos

Retail/Sales experience

Staff training & development

Data-driven decisions

Herramientas

Microsoft Office

Video conferencing

POS systems

Descripción del empleo

Responsibilities

Partners with Store Manager to assist in leading store staff to achieve sales, service, and operational expectations. Supports the Store Manager efforts to set clear performance expectations and to ensure the store team is trained in sales, customer service, and operations to meet company standard. Models company values and leads by example as an active coach. Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business opportunities. Assists Store Manager in recruiting store staff and embraces diversity by contributing to an inclusive store environment.

Performance: Supports the Store Manager in the achievement of store business plans, including sales, customer service and operational goals. Assists in developing game plans and following up on execution to maximize sales and drive consistent performance results. Partners with Store Manager to present opportunities with fact-based information and recommendations while leveraging data (store reports) to make the right decisions. Participates in driving business outreach opportunities and communicate leads to Store Manager, Multi-Unit Manager and Business Outreach team. Identifies performance opportunities and assists in development of a plan to address and manage issues effectively.

Operational Excellence: Partners with Store Manager to ensure store schedule accuracy and proper staffing to effectively execute initiatives and operational tasks, while maintaining proper sales coverage to deliver on the customer promise. Assists with training store staff on all internal operational functions. Stays informed on corporate communication, directives, initiatives, and policies and procedures. Supports the Store Manager with the implementation of store programs to increase efficiencies in sales, service, operations, and branding.

Workplace: Contributes to an engaged and inclusive store environment where opinions and contributions are recognized and valued. Supports a culture of learning and development, ensuring training tools are leveraged. Serves as a role model to all store team members and provide enthusiastic motivational leadership. Assists in creating a steady pipeline of external talent through recruitment. Partners with Store Manager to conduct regular store meetings ensuring all store team members are up to date with all company directives. Assists with training the store team on the customer service expectations to create an exceptional customer experience. Supports the Manager to lead the store team to exceed customer expectations and achieve a high Net Promoter Score. Leverages all customer feedback to take appropriate actions and prevent or resolve customer concerns. Collaborates with the Manager to ensure the store is visually set to brand standards and marketing initiatives are executed per company direction.

Qualifications

Minimum of 2 years of Retail or Sales experience. Creative individual who demonstrates good judgement and is tuned-into the pulse of the business. Self-motivated, results oriented, strategic thinker. Proven ability to train and develop high performing store teams. Proficient in technology systems, applications, Microsoft Office, and video conferencing. Ability to operate a computer and POS System.

Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.