Assistant Store Manager

Genuine Parts Company; Brighton (CO); On-site; Full time

Job summary

Join a leading automotive parts supplier as an Assistant Store Manager. Utilize your customer service skills and automotive expertise to enhance store performance, mentor team members, and ensure a superior customer experience. With competitive pay and numerous benefits, this role offers the opportunity to grow within a dynamic company dedicated to excellence.

Benefits

Health insurance: medical, dental, vision

Retirement plan: 401(k) with company match

Paid time off: vacation, personal days, holidays

Employee stock purchase plan

Tuition reimbursement

Professional development opportunities

Wellness programs

Qualifications

• Experience in automotive aftermarket or willingness to learn.
• Background in retail or management preferred.
• ASE Certifications and NAPA Know How certification are a plus.

Responsibilities

• Lead a team, manage store operations, and drive sales growth.
• Ensure customer satisfaction and operational excellence.
• Coach and train staff to deliver exceptional service.

Skills

Customer care

Inventory management

Leadership

Sales strategies

Adaptability

Education

High school diploma or equivalent

Technical or trade school courses or degree

Job description

Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:

Responsibilities

• Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
• Know how to provide daily leadership and create and sustain a culture of employee engagement
• Partner with your teammates to drive store initiatives
• Care about people and profit
• Want to join a team where you can learn and grow your career — opportunities are endless!
• A Day in the life:
• Lead a successful team, support the store manager, and manage in our fast-paced retail stores
• Manage store operations to maximize sales, profits, and customer service
• Build, coach, train, and engage the crew team to deliver superior customer care and business results
• Oversee inventory protection, asset management, operational and safety issues
• Ensure the overall cleanliness and readiness of delivery vehicles, sales floor, stock room, and outside areas
• Drive NAPA operational and marketing programs while continuously improving processes and procedures
• Grow customer relationships, assist with sales and service questions, and ensure a positive experience both in-store and on the phone

Qualifications

• High school diploma or equivalent; technical or trade school courses or degree preferred
• Experience in the automotive aftermarket service industry or hobby/DIY world, or willingness to learn all things automotive
• Passion for delivering customer care and building long-term relationships
• Thrives in a fast-paced and complex environment
• Knowledge of cataloging and/or inventory management systems
• Ability to lift 60 lbs when necessary
• Preferred:
• Background or passion for automotive, heavy equipment, farm industry, diesel, marine, or dealership
• Experience in parts store, auction, retail, auto body/collision, or fast food/restaurant/convenience store management
• Customer-centric approach (external/internal)
• ASE Certifications
• NAPA Know How certification

Benefits

• Starting hourly rate of $20.00, with pay progression opportunities within 12 months
• Health insurance: medical, dental, vision
• Retirement plan: 401(k) with company match
• Paid time off: vacation, personal days, holidays, sick days, paternal leave
• Additional perks: employee stock purchase plan, tuition reimbursement, professional development, wellness programs

We value each team member's unique contributions and encourage discussing your background during the interview process.

This position is currently active. Join our Talent Community or create an account at jobs.genpt.com to receive future job alerts.

About Us

As one of the largest global auto parts networks, our Automotive Group services customers across North America, Europe, Australia, and New Zealand. Over 500,000 parts are sold under the NAPA brand in North America, recognized for quality parts, service, and knowledgeable staff. Our international supply chain ensures fast, reliable distribution of parts to our stores and customers.