Assistant Store Manager

Vail Resorts; Breckenridge (CO); On-site; USD 100,000 - 125,000; Full time

Job summary

Join Vail Resorts as part of our Retail Management team, where you'll provide high-end customer service while ensuring efficient store operations. We offer competitive compensation and numerous benefits including ski perks and training opportunities. Ideal candidates will have relevant retail experience and strong leadership skills.

Benefits

Free Epic passes

40% retail discounts

Health Insurance plans

401(k) Retirement Plan

Employee Assistance Program

Excellent training and development

Qualifications

• 1-3 years of retail supervisor experience, preferably in the ski industry.
• Ability to work flexible schedules, including nights, holidays, and weekends.
• Must communicate fluently in English.

Responsibilities

• Lead daily operations, including scheduling and payroll.
• Monitor team performance and provide feedback.
• Maintain daily store records for performance and inventory.

Skills

Customer Service

Multitasking

Team Leadership

Communication

Education

High School Diploma or GED Equivalent

Business area training or education preferred

Job description

For the third consecutive year, Newsweek names Vail Resorts as one of 2025 Most Trustworthy Companies in America. Learn more here.

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Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
  

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Critical Illness and Accident plans

Job Summary:

Service is the foundation of everything we stand for at Vail Resorts and our retail employees are no exception to this experience of a lifetime. Responsible for providing high end customer service and store support, our Retail Management staff are knowledgeable representatives of our brand and culture inside our retail stores ready to assist with any of our customers questions and provide premium product.

Job Specifications:

• Starting Wage: $25/hour
• Shift & Schedule Availability: Full Time / Year Round
• Skill Level: Advanced

Job Responsibilities:

Lead daily operations, monitoring performance and budget including scheduling and payroll; act as manager-on-duty in the absence of a Store Manager

Maintain daily store records for performance, sales metrics, inventory control and equipment rentals (if applicable)

Hire and train employees in POS system operation, product knowledge, guest service, sales techniques and loss prevention policies and procedures

Monitor team performance and behavior to provide meaningful feedback and direction, providing recognition or correction action if necessary

Maintain up to date product knowledge and provide excellent customer service through timely response to customer questions, suggestions, complaints, and recognition

Participate with leadership forums providing feedback and input on store performance, training, and continuous improvement opportunities.

Other duties as assigned, including specialty areas like merchandising and rentals

Job Requirements:

High School Diploma or GED Equivalent; Business area training or education preferred

1-3 years of retail supervisor experience; ski industry preferred.

Ability to work in a fast-paced retail environment, multitask and manage multiple customers

Ability to work a flexible schedule including nights, holidays, and weekends

Must be able to communicate fluently in English

The expected pay range is$25.00/hr - $28.04/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 508579
Reference Date:06/04/2025
Job Code Function:Store Operations