Assistant Store Manager

Vince; Boston (MA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Healthcare options

401(k) with employer match

Generous paid time off

Clothing allowance & merchandise-dis\c

Gym reimbursement

Mental health support

Parental leave program

Job summary

Vince is seeking a dynamic, customer-service driven Full-Time Assistant Store Manager in Boston to support the Store Manager in the daily operation of the store. The ASM will demonstrate leadership by maximizing profits, sales and the customer service experience.

The successful candidate will help hire, train and manage store associates, coach staff to achieve goals, maintain visual presentation and housekeeping standards, and operate in line with company guidelines and loss-control procedures.

Qualifications

• Minimum of three years in luxury retail management.
• Understanding of specialty retail, including visual merchandising and store operations.
• Computer skills including POS, Word, Excel and email.
• Must be able to lift up to 35 pounds and use ladders.

Responsibilities

• Achieve and exceed individual productivity and sales goals.
• Assist in achieving store productivity and sales goals.
• Model exceptional customer service and coach staff.
• Recruit, train, motivate and retain quality sales associates.
• Evaluate performance against goals.
• Maintain high visual merchandising and housekeeping standards.
• Perform opening/closing procedures and reconcile paperwork.
• Protect store assets and report shrinkage.
• Enforce company policies and client book management.

Skills

Effective Communication

Solution Driven

Business Acumen

Autonomous Operator

Tools

POS system

Microsoft Word

Microsoft Excel

Email

Job description

The Position

Vince is seeking a dynamic, customer service driven Full-Time Assistant Store Manager.

The Assistant Store Manager (ASM) is responsible for assisting the Store Manager in the daily operation of the store. He/she must demonstrate leadership by maximizing profits, sales and the customer service experience. The ASM will be responsible for contributing a significant amount of the stores sales and will be goaled according to the store’s monthly sales plan. This individual will help to hire, train and manage store associates to achieve the sales and profit goals. The ASM will model the standards for customer service. While the manager is on duty, the assistant will ensure that the store maintains excellent visual presentation and housekeeping standards. He/she will operate the store in accordance with the company’s operational guideline, follow all loss control procedures and ensure proper floor coverage to maximize store volume.

Salary Range

The anticipated base salary range for this position is $22 to $26 hourly. Exact salary depends on several factors such as experience, skills, and budget. Salary range may vary based on geographic location .

What You’ll Be Responsible For

• Achieve and exceed individual productivity and sales goals
• Assist in achieving and exceeding the store’s productivity and sales goals
• Set an example of exceptional customer service by modeling the desired customer service behavior and coaching the staff to achieve the same results. Practice and teach client development to the staff.
• Assist the store manager to recruit, train, motivate and retain quality sales associates.
• Assist the store manager in evaluation of individual associate’s performance to goals
• Help maintain a high level of visual merchandising and housekeeping standards.
• Perform daily opening and closing procedures including daily paperwork reconciliation and other operational tasks
• Protect store assets and inventory. Bring any potential shrinkage information to the store manager’s attention
• Enforce the company policies and procedures
• Client Book Management and Clienteling

What You’ll Bring

• Effective & Elevated Communication
• Solution Driven
• Business Acumen
• Autonomous Operator

Qualifications/Experience We’re Looking For

• Minimum of three (3) years of experience in luxury retail management
• Full understanding of specialty retail, including business development, visual merchandising and store operations
• Computer skills to include operation of retail point of sale system, Word, Excel and email
• Must be able to lift, carry or otherwise move objects weighing up to 35 pounds when merchandising the sales floor and use ladders or stairs
• Strong leadership critical thinking and problem solving skills. Delegate responsibility and work to the staff.
• Demonstrate strong verbal and written communication skills allowing for communication of the company’s goals and objectives
• A positive, outgoing, high energy personality that is entrepreneurial, who is sales focused and takes full ownership of the store’s business at all levels
• A mentor and leader to staff and peers. Developing individual’s strengths and identifying opportunities.
• A trainer able to teach skills in customer service, selling, and operations

Benefits

Vince offers a competitive benefits package designed to meet the unique needs of our team members. Some benefits are provided automatically at no cost and others require an active election. Those benefits include:

• Robust healthcare options for medical, dental, vision, flexible spending, and health savings account with employer funding
• 401(k) with employer match
• Generous paid time off plans for vacation, sick, and personal, as well as company holidays
• Clothing allowance & merchandise discounts
• $400 annual gym reimbursement
• Mental health support tools and telehealth psychology and psychiatry
• Family and caregiving benefits including a competitive paid parental leave program as well as supplemental infertility coverage
• Life, accidental death & dismemberment, short-term disability, and long-term disability insurance
• Supplemental hospital indemnity, specified disease, and accident coverage
• Pre-tax commuter benefits including transit and parking
• Discounted pet, home & auto, and legal insurance

V Opco, LLC is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, national origin, disability, genetic information, age, or military or veteran status or any other status protected by applicable federal, state or local law. V Opco, LLC also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.