Assistant Store Manager

NAPA Auto Parts; Birmingham (AL); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading automotive parts supplier seeks a passionate Assistant Store Manager to enhance customer experiences and lead store operations. This role involves managing a dedicated team, ensuring cleanliness, and driving sales profitability in a dynamic environment, while offering excellent health benefits and career growth opportunities.

Benefits

Outstanding health benefits

401K

Career growth opportunities

Qualifications

• Experience in the automotive aftermarket or willingness to learn.
• Ability to thrive in a fast-paced environment.
• Knowledge of inventory management systems.

Responsibilities

• Create a superior customer service experience.
• Manage store operations and drive sales growth.
• Build, coach, train, and engage the team.

Skills

Customer care

Leadership

Inventory management

Education

High school diploma or equivalent

Technical or trade school courses

Job description

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Job Description

Imagine using your automotive or customer service expertise with both wholesale and retail customers daily, serving as a leader to your teammates, and leading NAPA to be the market's dominant parts supplier. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity if you:

Responsibilities

• Create a superior customer service experience to maximize market penetration, store growth, sales, and profitability.
• Provide daily leadership and foster a culture of employee engagement.
• Partner with teammates to drive store initiatives.
• Care about people and profit.
• Lead a successful team, support the store manager, and manage store operations.
• Build, coach, train, and engage the team to deliver excellent customer service and business results.
• Manage inventory, assets, safety, and operational issues.
• Ensure cleanliness and readiness of all store areas and delivery vehicles.
• Drive operational and marketing programs, aiming for continuous process improvement.
• Develop customer relationships and ensure positive experiences both in-store and via phone.

Qualifications

• High school diploma or equivalent; technical or trade school courses preferred.
• Experience or willingness to learn about the automotive aftermarket or DIY world.
• Passion for customer care and building long-term relationships.
• Ability to thrive in a fast-paced, complex environment.
• Knowledge of inventory management systems.
• Ability to lift 60 lbs.
• Preferred: background in automotive, heavy equipment, farm industry, diesel, marine, or dealership; experience in parts retail or management; ASE Certifications; NAPA Know How.

Why NAPA?

• Outstanding health benefits and 401K.
• Stable, Fortune 200 company with a family feel.
• Supportive company culture and career growth opportunities.

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Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail