Assistant Store Manager

Insomniacookies; Birmingham (AL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Free cookies every shift

Career progression

Paid vacation

Wellness days

Health insurance

Job summary

Insomnia Cookies in Birmingham, AL seeks an Assistant Bakery Operations Manager to develop the next generation of BOMs, executing bakery operations with urgency, accuracy, and accountability while building leadership skills.

This role leads operational execution, staffing support, coaching, and onboarding, and partners with BOM and area leadership to close gaps and ensure continuity during transitions.

Qualifications

• 1+ year leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and attention to detail.
• Ability to coach and develop hourly team members.
• Comfortable working in fast-paced, high-volume environments.
• Ability to perform all bakery roles during peak business periods.
• Strong communication and problem-solving skills.

Responsibilities

• Execute core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists.
• Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards.
• Support ordering, inventory accuracy, and shrink control.
• Assist in schedule creation and labor execution to meet operational targets.
• Recruiting, interviewing, onboarding, and training of new staff.
• Deliver coaching and real-time performance feedback.
• Hold team members accountable to standards while reinforcing a growth mindset culture.
• Ensure onboarding and training programs are executed to company standards.
• Manage bakery operations independently in the absence of BOM.
• Model urgency, accountability, and operational discipline.
• Partner with BOM and Area leadership to identify operational gaps and implement solutions.
• Maintain continuity of operations during leadership transitions or staffing shortages.
• Other duties as assigned

Skills

Leadership

Operations

Staff coaching

Communication

Attention to detail

Job description

The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near-BOM level, executing bakery operations with urgency, accuracy, and accountability while building the leadership skills needed to run a bakery independently.

Our Birmingham, AL store located at 1919 11th Ave S #200, Birmingham, AL 35205.

KEY RESPONSIBILITIES:

Operational Execution

• Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists
• Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards
• Support ordering, inventory accuracy, and shrink control
• Assist in schedule creation and labor execution to meet operational targets

Talent & Team Development

• Support recruiting, interviewing, onboarding, and training of new staff
• Deliver consistent coaching and real-time performance feedback
• Hold team members accountable to standards while reinforcing a growth mindset culture
• Ensure onboarding and training programs are executed to company standards

Leadership & Ownership

• Manage bakery operations independently in the absence of the BOM
• Model urgency, accountability, and operational discipline
• Partner with BOM and Area leadership to identify operational gaps and implement solutions
• Maintain continuity of operations during leadership transitions or staffing shortages
• Other duties as assigned

WHAT SUCCESS LOOKS LIKE

• Able to independently execute all BOM-level administrative and operational tasks
• Bakery is fully staffed, trained, and operating at high standards
• Strong culture of accountability and consistency
• Acts as a reliable operational leader during any coverage scenario
• Demonstrates clear readiness and upward mobility toward a BOM role

QUALIFICATIONS & EXPERIENCE:

• 1+ year leadership experience in restaurant, retail, or hospitality operations
• Strong operational discipline and attention to detail
• Ability to coach and develop hourly team members
• Comfortable working in fast-paced, high-volume environments
• Ability to perform all bakery roles during peak business periods
• Strong communication and problem-solving skills

SWEET POSITION PERKS:

• Competitive pay + bonus eligibility
• Medical, dental, vision & pet insurance
• Paid vacation + wellness days
• Career development pipeline into BOM leadership
• Free cookies every shift
• Fun, fast-paced team culture

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!