Assistant Store Manager

SEPHORA; Berkeley (CA); On-site; USD 70,000 - 82,000; Full time

Job summary

Join a leading retail company as an Assistant Store Manager in Northern California. You will support the Store Manager in operations, drive sales, and lead a team to ensure exceptional client service. This role requires strong leadership and communication skills, with a focus on team development and client satisfaction. Ideal candidates will have experience in high-volume retail environments and a passion for fostering growth in associates.

Qualifications

• 3-5 years managing high-volume retail or hospitality settings.
• Successful experience as a retail assistant manager.

Responsibilities

• Assist in daily store operations to ensure a smooth client experience.
• Lead, coach, and motivate associates to meet sales targets.
• Ensure excellent client service and satisfaction.

Skills

Leadership

Communication

Organizational Skills

Job description

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This range is provided by SEPHORA. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,200.00/yr - $81,700.00/yr

Additional compensation types

Annual Bonus

Direct message the job poster from SEPHORA

Regional Talent Partner, Field at Sephora for Northwest Stores: Northern California (San Francisco/Bay Area/Sacramento), Oregon, Washington, etc.

Your role at Sephora: As an Assistant Store Manager, you will be responsible for supporting the Store Manager in overseeing store operations, ensuring high client service, and driving sales. You will lead a team of associates, fostering growth and development.

Key Responsibilities:

Supporting Store Operations and Sales:

• Assist in daily store operations to ensure a smooth client experience.
• Help develop strategies to increase sales and profitability.
• Oversee sales, performance, service, and operations.

Team Leadership and Development:

• Lead, coach, and motivate associates to meet sales targets.
• Conduct performance reviews and support employee growth.
• Collaborate effectively with the leadership team to achieve store goals.

Client Satisfaction and Service:

• Ensure excellent client service and satisfaction.
• Handle complaints and resolve issues.
• Support loyalty programs to enhance client engagement.

Store Standards and Compliance:

• Maintain store condition and visual standards.
• Ensure adherence to policies for safety and efficiency.
• Uphold Sephora brand standards for a consistent client experience.

Resource Management:

• Assist in managing inventory levels.
• Support staffing and resource allocation for optimal performance.

Qualifications/Experience:

• Successful experience as a retail assistant manager.
• 3-5 years managing high-volume retail or hospitality settings.
• Strong leadership and business skills.
• Excellent organizational, communication, and interpersonal skills.
• Ability to attract and inspire employees.
• Flexible retail schedule availability.
• Physical ability to lift up to 50 pounds, stock shelves, stand/walk for entire shift, and work in a fragrance-filled environment.
• Adherence to Sephora’s dress code and policies.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management, Sales, Customer Service

Industries

• Retail

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