Assistant Store Manager

NAPA Auto Parts; Belleville (IL); On-site; Full time

Job summary

NAPA Auto Parts is seeking an Assistant Store Manager with automotive or customer service experience. This role involves leading a team, ensuring customer satisfaction, and managing store operations, with a starting hourly rate of $17.00. Ideal candidates will be passionate about customer care and driving business results.

Benefits

Health insurance

401(k)

Paid time off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Qualifications

• High school diploma or equivalent required; preferred technical or trade courses.
• Experience in automotive aftermarket or willingness to learn.
• Ability to lift 60 lbs and knowledge of inventory management systems.

Responsibilities

• Manage store operations to maximize sales and customer service.
• Lead and support a team in a fast-paced environment.
• Drive store initiatives and ensure cleanliness and safety.

Skills

Customer service

Leadership

Inventory management

Sales

Education

High school diploma or equivalent

Technical or trade school courses or degree

Job description

Join to apply for the Assistant Store Manager role at NAPA Auto Parts.

Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:

Responsibilities

• Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
• Provide daily leadership and foster a culture of employee engagement
• Partner with your teammates to drive store initiatives
• Care about people and profit
• Lead a successful team, support the store manager, and manage in our fast-paced retail stores
• Manage store operations to maximize sales, profits, and customer service
• Build, coach, train, and engage the crew team to deliver excellent customer care and business results
• Handle inventory protection, asset management, safety, and operational issues
• Ensure cleanliness and readiness of delivery vehicles, sales floor, stockroom, and outside areas
• Drive operational and marketing programs while continuously improving processes
• Grow customer relationships and ensure positive experiences both in-store and over the phone

Qualifications

• High school diploma or equivalent; technical or trade school courses or degree preferred
• Experience in the automotive aftermarket or related fields, or willingness to learn
• Passion for customer care and building long-term relationships
• Ability to thrive in a fast-paced, complex environment
• Knowledge of inventory management systems
• Ability to lift 60 lbs
• Additional preferred qualifications include automotive industry background, ASE certifications, NAPA Know How, and experience in retail or management roles

Benefits

• Starting hourly rate of $17.00, with pay progression over 12 months
• Health insurance, 401(k), paid time off, employee stock purchase plan, tuition reimbursement, and wellness programs

This position is active and accepting applications.