Assistant Store Manager

Hollywood Feed; Baton Rouge (LA); On-site; USD 27,000 - 32,000; Full time

Benefits offered by this job

Tips

Employee discounts

Free pet food and supplements

Job summary

Hollywood Feed is seeking an Assistant Store Manager in Baton Rouge, LA. You will support the Store Manager to boost store performance and customer satisfaction in alignment with our policy: Do what is right by the customer.

The role requires a minimum of 40 hours per week, a valid driver's license, and the ability to lift 50 lbs; training will be provided. This position offers a competitive hourly wage of $19.61/hr to $23/hr, plus tips and generous discounts for team members.

Qualifications

• Commitment to animals and their owners.
• Strong verbal communication and active listening skills.
• Proven sales and customer service abilities.
• Knowledge of store products or ability to learn quickly.
• Ability to operate or learn the POS system.
• Valid driver's license with at least 2 years' driving experience.

Responsibilities

• Assist Store Manager in boosting store performance and customer satisfaction.
• Oversee team members and communicate with customers; implement Manager instructions.
• Manage daily tasks and responsibilities of team members.
• Contribute to performance evaluations and employee matters per policy.
• Close the store 3 nights per week and attend meetings as required.

Skills

Sales experience

Customer service

Communication

POS system

Driving

Education

High School Diploma

Tools

POS system

Job description

Hollywood Feed was established in the 1950s, in Memphis, TN, as a pet supply store with friendly and knowledgeable service. More than half a century later, our love for pets is who we are today. Our associates are family and the face of each location. We care about each other, our pets, and our customers. Come and experience the passion and drive that makes Hollywood Feed what it is today.

Job Summary

The Assistant Store Manager supports the Store Manager by working to enhance both business performance and customer satisfaction, always following Hollywood Feed’s first policy: “Do what is right by the customer.”

This position offers a competitive hourly wage of $19.61/hr. to $23/hr.

Assistant Store Manager Responsibilities

• Required to work a minimum of 40 hours per week.
• Oversee team members, facilitate effective communication with customers, assist as needed, and implement instructions issued by the Store Manager.
• Manage and direct the daily tasks and responsibilities of team members.
• Conduct or assist with timely and constructive performance evaluations upon the request of the Store Manager.
• Support the Store Manager in employment-related matters, including administering disciplinary actions and terminations, in alignment with company policies.
• Responsible for closing the store 3 nights per week.
• Required to attend Assistant Store Manager Meetings in person.

Key Responsibilities

Inventory Management:

• Ensure orders are processed and received accurately through Hollywood Feed’s point of sale system to:
• Conduct research and track purchases.
• Check out customer purchases.
• Create new customer accounts.
• Open and close registers.
• Perform other inventory management duties including physical inventory and cycle counts.
• Contributes to the team effort of placing and rotating merchandise to attract positive attention from customers and accomplishing related results as needed.
• Ensures availability of merchandise and services by maintaining inventory data through spot inventory counts and checks.
• Required to perform 6 of the 12 Cycle Counts to determine accuracy of store inventory.

Requirements & Qualifications

• Commitment to animals and their owners is vital at Hollywood Feed.
• Strong verbal communication and active listening skills.
• Proven sales and customer service abilities.
• Knowledge of store products or ability to learn quickly.
• Ability to operate or learn the point-of-sale system.
• Valid driver's license with at least 2 years' driving experience (including learner's permit period).

Physical Requirements

• Must be 18 or older.
• Able to lift 50 lbs. overhead and stock shelves repeatedly.
• Can bend, kneel, push, pull, reach, twist frequently.
• Able to stand and walk for 8–10 hours.
• Can climb ladders often to access products.
• Meet Safe Driving Policy and willing to drive company delivery vehicle.

Education & Experience

• High School Diploma or equivalent

In addition to competitive wages and benefits, retail employees receive tips, and all employees enjoy generous discounts plus free pet food and supplements as Hollywood Feed team members.

The description above outlines the overall purpose and responsibilities of the job, but it does not include every possible duty, expectation, or task. This should not be considered a complete list of all responsibilities.

Hollywood Feed is an Equal Opportunity Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.