Assistant Store Manager

Flynn O'Hara Uniforms; Austin (TX); On-site; USD 40,000 - 50,000; Full time

Job summary

Flynn O'Hara Uniforms is seeking a Full-Time Assistant Store Manager in Austin, TX, to support daily store operations and enhance customer service. This role involves managing staff, overseeing inventory, and driving sales in a dynamic retail environment, while promoting a positive team culture.

Qualifications

• Minimum of 3 years retail experience, with at least 1 year in a supervisory role.
• Strong verbal and written communication skills.
• Adaptable in a fast-paced environment.

Responsibilities

• Oversee store operations and staff in absence of Store Manager.
• Ensure outstanding customer service and staff training.
• Monitor sales trends and manage inventory effectively.

Skills

Analytical Skills

Leadership

Delegation

Time Management

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

FlynnO'Hara School Uniforms is currently hiring a Full-Time Assistant Store Manager for our Austin, TX retail location. This role supports overall store operations, including sales, staffing, customer service, and inventory management to ensure an exceptional in-store experience and drive profitability. This position does not require nights and is closed on Sundays.

Key Responsibilities:

• Take charge of store operations in the absence of the Store Manager.

• Help supervise and guide team members in sales, inventory control, cash handling, and customer service.

• Monitor and enforce adherence to weekly scheduling to maintain optimal floor coverage; verify accuracy of station assignments.

• Ensure outstanding customer service by coaching staff to greet and assist customers and by resolving issues promptly and professionally.

• Regularly review sales trends and inventory levels; submit timely restock requests to ensure product availability.

• Encourage the use of product knowledge to boost sales and service quality.

• Maintain a clean, organized, and visually appealing store environment; train staff in visual merchandising standards.

• Oversee daily cash handling procedures, including opening/closing duties, deposits, and reconciliations.

• Implement and enforce loss prevention practices to safeguard cash, inventory, and company assets.

• Support hiring efforts, onboarding, and employee development; provide feedback, coaching, and training to reduce turnover and promote growth.

• Foster a sales-driven culture by modeling effective behaviors, motivating the team, and creating an outstanding guest experience.

• Maximize customer engagement through consistent email capture and communication efforts.

• Be available to attend school events, company meetings, and off-site assignments as needed.

• Lead physical inventory counts, oversee receiving of merchandise, and report any discrepancies.

• Ensure compliance with all company policies, procedures, and applicable laws.

• Perform other duties as assigned.

Qualifications:

• High school diploma or equivalent required.

• Minimum of 3 years of retail experience, with at least 1 year in a supervisory role.

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and Windows-based systems.

• Strong analytical skills to interpret sales and inventory reports.

• Flexible availability, including evenings and weekends.

• Proven ability to lead and develop teams, resolve conflicts, and drive performance.

• Adaptable and composed in a fast-paced environment.

• Skilled in delegation, prioritization, and time management.

• Excellent verbal and written communication, along with strong interpersonal skills.

• Comfortable standing, walking, and performing physical tasks for extended periods; ability to lift up to 30 lbs. and perform physical activities such as bending, kneeling, climbing, and reaching regularly.