Assistant Store Manager

usfoods; Augusta (GA); On-site; USD 29,000 - 40,000; Full time

Job summary

US Foods Augusta is seeking an Assistant Store Manager to oversee front-end operations, promote excellent customer service, and support the Store Manager in achieving sales and profit goals.

The role requires a two-year college degree or equivalent experience, with at least four years in retail and two years in a supervisory capacity. It involves team leadership, inventory awareness, and adherence to company policies.

Qualifications

• A two-year college degree or equivalent work experience is required.
• Minimum four years of experience in a retail environment is required.
• At least two years of management/supervisory experience is required.
• Strong planning and organizational skills are essential.
• Excellent customer service and client relationship abilities are expected.

Responsibilities

• Supervise and coach front-end staff to provide efficient, friendly service.
• Coordinate with Store Manager on hiring, training, and performance management.
• Assist in budgeting, inventory control, and loss prevention efforts.
• Ensure compliance with company policies and store SOPs.
• Plan demonstrations and merchandising to drive sales and profitability.
• Schedule employees to meet store objectives and labor needs.
• Maintain store safety and a clean, well-organized environment.

Skills

Leadership

Customer service

Planning & organizing

Team supervision

Decision making

Education

Two-year college degree

Job description

Join Our Community of Food People!

We help YOU make it!

The starting rate is $24.74 per hour.

Schedule: Full-time with open availability including weekends.

Main Ingredients of the Job

The CHEF'STORE® Assistant Store Manager contributes to the overall financial performance of the store including product merchandising/stocking, expense control, and achievement of sales and profitability goals. helps maintain an atmosphere of superior customer service, promoting the US FOODS® strategy: Great Food, Made Easy. We rely on our team to promote and exemplify the US FOODS® Cultural Beliefs: Deliver Excellence, Stop Waste, WIN Together, Speak Up and You Matter.

Assistant Store Manager Manages the operations of the front-end operations to ensure all purchases are accurately recorded and that all front-end employees are well trained in shrink control and customer service.

Works closely with the Store Manager to execute the Annual Operating Plan and associated programs to deliver the desired sales and profit results. Recruits, trains and develops front-end employees and other employees as assigned.

The Assistant Store Manager ensures store adherence to all loss prevention procedures and performs Manager-on-duty functions, as well as any other duties or tasks required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Assistant Store Manager CHEF'STORE® are as follows:

• Supervise and coach employees in providing efficient and friendly service at the registers and throughout the store.
• Consult with the Store Manager and HR on the next steps leading to progressive discipline and termination, when needed.
• Ensure compliance of personnel policies and procedures.
• Understand the mechanics of the Annual Operating Plan (AOP) and how the operations translate into the monthly Profit and Loss (P&L).
• Assist in the Annual Operating Plan (AOP) budgeting process. Responsible for the achievement of budgeted sales and profits and, managing shrinkage with a heavy emphasis on front-end process.
• Participate in the annual inventory process including preparation and execution of inventory guidelines.
• Responsible for training front-end employees and other employees on required programs.
• Assist the Store Manager in ensuring that all staff comply with the company's policies, procedures, and store SOPs; ensure that the facility is well maintained and is a safe environment for staff and customers.
• Responsible for interviewing, hiring, orienting, and training assigned employee group(s).
• Provide floor employees with day-to-day direction to include schedules, outlining of store goals and sales and shrinkage targets, and the subsequent results and achievement of goals while performing the Manager-on-duty functions.
• Plan in-store demonstrations including preparation and set-up of the demo cart/display, distribution of samples of product as per the merchandising program, and ensure that demonstrations utilize strong suggestive selling techniques.
• Assist in overseeing the receiving of products, return of damaged or expired products, and the proper and timely restocking of the shelves.
• Responsible for maintaining merchandising programs within the store such as promotional ends, signage, and other company or market-specific programs.
• Communicate with store employees about all merchandising and marketing programs, assisting in overseeing the execution and respective follow-up reporting.

General operating procedures include:

• Analyze monthly store reports to evaluate controllable expenses and overall store performance.
• Address any variance to company standards with an appropriate action plan, partnering with the Store Manager as needed.
• Ensure proper scheduling of employees to meet business objectives.
• Ensure all employees understand and can execute emergency operating procedures.
• Accept special assignments as directed by the Store Manager.
• Adhere to, communicate, and fully support and enforce all company policies, processes, and procedures.
• Other duties and responsibilities as assigned or required.

Education/Training :

A two-year college degree or equivalent work experience is required.

A degree in Business Management, Supply Chain/Wholesale Management, or Accounting / Finance is strongly preferred.

Related Experience:

• A minimum of four (4) years of experience in a retail work environment is required.
• Must have at least two (2) years of management/supervisory experience.

Knowledge/Skills/Abilities:

• Must possess strong planning and solid organizational skills.
• Must exhibit the strong desire and ability to deliver superior customer service, and build professional relationships with the client base, maintaining a strong, consistent customer focus.
• Must possess the ability to think quickly and critically, make good, solid business decisions; demonstrate good common sense; and have the ability to think logically.
• Must maintain excellent leaders