Assistant Store Manager

NAPA Auto Parts; Auburn (CA); On-site; Full time

Job summary

A leading company in the automotive parts industry is seeking an Assistant Store Manager to enhance customer service and drive store growth. This role involves managing operations, leading a team, and fostering a culture of employee engagement. Ideal candidates will have a passion for customer care and experience in the automotive field. Join a stable, Fortune 200 company with excellent benefits and opportunities for career growth.

Benefits

Excellent health benefits

401K

Opportunities for career growth

Qualifications

• Experience in automotive aftermarket or willingness to learn.
• Ability to lift up to 60 lbs.

Responsibilities

• Create a superior customer service experience.
• Manage store operations to maximize sales and profits.
• Build, coach, train, and engage the team.

Skills

Customer Care

Leadership

Inventory Management

Education

High school diploma or equivalent

Technical or trade school courses or degree

Job description

Join to apply for the Assistant Store Manager role at NAPA Auto Parts.

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Job Description

Imagine using your automotive or customer service expertise daily with both wholesale and retail customers, serving as a leader to your teammates, and helping NAPA become the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity if you:

Responsibilities

• Create a superior customer service experience to maximize market penetration, store growth, sales, and profitability.
• Provide daily leadership and foster a culture of employee engagement.
• Partner with your teammates to drive store initiatives.
• Care about people and profit.
• Join a team where you can learn and grow your career with endless opportunities!

A Day In The Life

• Lead a successful team, support the store manager, and manage in a fast-paced retail environment.
• Manage store operations to maximize sales, profits, and customer service.
• Build, coach, train, and engage the team to deliver excellent customer care and business results.
• Handle inventory protection, asset management, and safety issues.
• Ensure the cleanliness and readiness of delivery vehicles, sales floor, stockroom, and outside areas.
• Drive operational and marketing programs while continuously improving processes.
• Develop customer relationships, assist with sales and service questions, and ensure a positive experience both in-store and over the phone.

Qualifications

• High school diploma or equivalent; technical or trade school courses or degree preferred.
• Experience in the automotive aftermarket or hobby/DIY world, or willingness to learn automotive skills.
• Passion for customer care and building long-term relationships.
• Ability to thrive in a fast-paced, complex environment.
• Knowledge of cataloging and inventory management systems.
• Ability to lift up to 60 lbs.

Preferred Skills

• Background or passion in automotive, heavy equipment, farm industry, diesel, marine, or dealership.
• Experience in parts stores, auto body/collision, retail, or fast food management.
• Customer-centric mindset.
• ASE Certifications and NAPA Know How are a plus.

Why NAPA?

• Excellent health benefits and 401K.
• Pay rate of $25.00/hour.
• Stable, Fortune 200 company with a family-like culture.
• Opportunities for career growth and ongoing development.

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GPC is an equal opportunity employer, committed to diversity and inclusion.