Assistant Store Leader-Operations (Virginia Beach, VA)

Altar'd State; Virginia Beach (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

Altar'd State in Virginia Beach, VA seeks an Assistant Store Leader of Operations to partner with the Store Leader in delivering best-in-class guest service, sales results, and visual standards. You will oversee scheduling, payroll, inventory, and back-house processes while developing a high-performing team.

Responsibilities include driving store performance, managing loss prevention, coordinating floor sets and markdowns, training new associates, and ensuring a clean, welcoming shopping

Qualifications

• 1 year retail management experience required.
• Bachelor’s degree preferred.
• Must be able to lift up to 30 pounds; standing and physical tasks required.

Responsibilities

• Lead and support store goals, guest service, sales, and merchandising.
• Oversee scheduling, payroll, and loss prevention.
• Coordinate floor sets and visual presentation with district leadership.
• Train and develop associates; coach performance and provide feedback.
• Ensure store operates efficiently and maintains brand standards.

Skills

Retail management

Guest service

Leadership

Education

Bachelor’s degree preferred

1 year Retail Management

Job description

## Assistant Store Leader-Operations (Virginia Beach, VA)Apply: Virginia Beach, VA: Full time: Posted Today: SOSJ12713169 - Lynnhaven Mall - Virginia Beach, VA## Who Are We?Altar’d State is a rapidly growing women’s fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world.## Our Mission\"Stand Out. For Good\". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.## Position OverviewThe Assistant Store Leader of Operations leads and supports the Store Leader by directing activities required to achieve all store goals, including best of class guest service, sales objectives, operating expenses, loss prevention, and merchandising presentation, while driving both associate and guest engagement. You will provide guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. Operations Leaders drive excellence through increasing sales, finding operational efficiencies, and developing top talent within their team.## ## People* Fosters a guest-focused team environment through driving volume and anticipating guest needs* Achieves excellent guest service by role-modeling company service standards* Proactively provides timely feedback to associates, rewards and recognizes performance to drive retention* Holds self and associates accountable for achievement of financial results and performance standards* Manages conflict and coaches by applying company’s recommended processes, standards and guidelines* Empowers and involves associates in decision-making processes* Receives feedback and fosters dialog around solutions* Develops associates through an individualized approach by matching talent with tasks, delegating, and challenging on results* Fosters team commitment through support, relationship building, and recognizing individual contributions* Leads by managing through change and adversity* Makes recommendations on hiring, promotions, and terminations of team members based on performance## Process* Consistently meets or exceeds store and individual goals and contributes to the store’s overall goals.* Engages our guests and make their shopping experience exceptional!* Co-Leads floor sets/refresh management* Makes recommendations on hiring, promotions, and terminations of team members based on performance* Manages and oversee scheduling* Manages back of house organization* Manages shipment and product prep process (steaming, hanging etc.)* Plans and manages merchandise markdown process* Manages supply orders, maintenance & cleaning* Manages Inventory/Damages* Audits and manage banking & loss prevention systems* Trains new associates on operational processes* Co-manages payroll and responsible for store’s financial performance* Responsible for decisions regarding store operations and planning* Controls workflow through successful planning and delegation* Executes task directives within designated time frames* Completes opening/closing procedures* Adheres to loss prevention practices and reports potential incidents to ensure shortage control in order to protect Company assets* Communicates effectively with executive team.* Must be able to lift & carry heavy boxes (up to 30 lbs)## Presentation* Utilizes and manages the use of weekly reporting to track, analyze and communicate business results and determine strategies to maximize sales* Interprets Home Office communication through Store Leader / District Leader partnership* Partners with the Visual District Leader and Visual Assistant Store Leader to oversee and manage the roll-out of floorsets, window sets, fixture placement and overall visual environment.* Maintains an awareness of brand aesthetic and relevance to the store environment and communicate with team* Communicates performance observations and offers feedback to the District Leader## ## Qualifications* 1 year Retail Management* Bachelor’s Degree preferred* Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance.