Assistant Store Leader - Operations Operations

Startops; Greenville (SC); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading women's fashion brand is seeking an Assistant Store Leader of Operations in Greenville, SC. This role involves managing daily store operations, ensuring exceptional guest service, and supporting team development. Ideal candidates will have retail management experience and a passion for fostering a positive shopping environment.

Qualifications

• Minimum 1 year retail management experience.
• Physical ability to perform tasks such as standing, reaching, kneeling, and lifting up to 30 pounds.

Responsibilities

• Assist in managing daily store operations to ensure sales and customer service excellence.
• Foster a guest-focused team environment and anticipate guest needs.
• Train new staff on operational procedures.

Skills

Guest service

Team leadership

Conflict management

Operational efficiency

Education

Bachelor's Degree

Job description

Assistant Store Leader - Operations

Assist in managing daily store operations to ensure sales and customer service excellence.

Location: Greenville, South Carolina, United States

Job Tags: Operations

About The Role

Altar'd State is a rapidly growing women's fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world.

The Assistant Store Leader Of Operations supports the Store Leader by directing activities to achieve store goals, including guest service, sales, expenses, loss prevention, and merchandising. You will provide exceptional service, foster relationships, share product knowledge, and maintain a clean store environment. Operationally, you will focus on increasing sales, improving efficiencies, and developing talent.

People

• Foster a guest-focused team environment and anticipate guest needs.
• Model excellent guest service standards.
• Provide timely feedback, recognize performance, and support employee retention.
• Accountable for financial results and performance standards.
• Manage conflicts and coach according to company guidelines.
• Empower associates in decision-making and foster open dialogue.
• Develop team members through personalized coaching and delegation.
• Lead through change and adversity, supporting team commitment and recognizing contributions.
• Make hiring, promotion, and termination recommendations based on performance.

Process

• Meet or exceed store and individual goals, contributing to overall store success.
• Create an exceptional shopping experience for guests.
• Assist in managing floor sets and visual merchandising.
• Oversee scheduling, back-of-house organization, shipments, and product prep.
• Manage markdowns, supply orders, maintenance, inventory, and loss prevention.
• Train new staff on operational procedures.
• Assist in payroll management and financial performance analysis.
• Make operational decisions and plan store activities.
• Ensure workflow is efficient through planning and delegation.
• Complete opening and closing procedures, adhering to loss prevention practices.
• Communicate effectively with the leadership team.
• Must be able to lift and carry up to 30 lbs.

Presentation

• Use weekly reports to analyze and communicate business results, strategizing to maximize sales.
• Interpret corporate communications in partnership with leadership.
• Collaborate with visual teams to implement floorsets, window displays, and maintain brand aesthetics.
• Provide feedback on performance and visual presentation to leadership.

Qualifications

• Minimum 1 year retail management experience.
• Bachelor's Degree preferred.
• Physical ability to perform tasks such as standing, reaching, kneeling, and lifting up to 30 pounds.

Stand Out For Good, Inc. is an equal opportunity employer committed to diversity. All employment decisions are based on qualifications, merit, and business need. We are proud to be recognized by Fortune as one of the Best Companies to Work For, including rankings in Fortune 100 Best Companies, Best Workplaces in Retail, and others.