Assistant Store Director — Lead Guest Experience

Event Network, Inc.; Cleveland (OH); On-site; USD 20,000 - 29,000; Full time

Job summary

Event Network, Inc. in Cleveland, OH is seeking an Assistant Store Director to lead a dynamic team and elevate every guest experience.

You will partner with the Store Manager to drive sales, oversee daily operations, and ensure the store reflects our core values and mission-driven environment. Ideal candidates bring at least three years in retail leadership, a passion for guest service, and a proven ability to train and inspire associates while delivering measurable merchandising results.

Qualifications

• Three years of retail leadership experience.
• Strong sales and merchandising background.
• Proven ability to hire, train, and motivate a team.
• Commitment to exceptional guest service and experiences.

Responsibilities

• Inspire and lead the team, upholding Event Network's core values and creating a positive guest-focused environment.
• Collaborate with the Store Manager to recruit, develop, and mentor staff delivering outstanding service.
• Oversee daily operations with emphasis on guest service, merchandising, and sales performance.
• Deliver memorable guest experiences by maintaining an engaging store atmosphere.
• Set high standards for performance and accountability, driving consistent results.

Skills

Retail leadership

Team management

Guest service

Sales focus

Job description

Event Network, Inc. in Cleveland, OH is seeking an Assistant Store Director to lead a dynamic team and elevate every guest experience.

You will partner with the Store Manager to drive sales, oversee daily operations, and ensure the store reflects our core values and mission-driven environment. Ideal candidates bring at least three years in retail leadership, a passion for guest service, and a proven ability to train and inspire associates while delivering measurable merchandising results.