Assistant Store Director @ Indy Zoo

Event Network, LLC; Indianapolis (IN); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking organization that is dedicated to creating memorable retail experiences at iconic destinations. As an Assistant Store Director, you will lead a vibrant team at the Indianapolis Zoo, ensuring each guest leaves with a smile. This role combines your passion for retail and guest service with a commitment to animal conservation. If you thrive in a dynamic environment and are eager to make a difference, this opportunity is perfect for you. Bring your leadership skills and join a mission-driven team that values creativity and purpose in every interaction.

Qualifications

• 3+ years of experience in retail leadership with sales and merchandising background.
• Proven ability to hire, train, and inspire a team.

Responsibilities

• Lead daily operations focusing on guest service and sales.
• Inspire and develop a team to deliver exceptional guest experiences.

Skills

Retail Leadership

Sales Management

Team Management

Guest Service

Merchandising

Job description

1200 W Washington St, Indianapolis, IN 46222, USA

Job Description

Posted Friday, April 18, 2025 at 10:00 AM

At Event Network, we believe the experience matters. As the leading operator of retail experiences at some of the most iconic and inspiring destinations across the United States, we infuse passion, creativity, and purpose into everything we do. Our team is dedicated to providing engaging and memorable retail environments that enhance the guest experience, while reflecting the unique mission and values of each location we serve.

At the Indianapolis Zoo, our retail store is an extension of the Zoo’s mission to empower people and communities to advance animal conservation. As the Store Director, you will lead all aspects of the store’s daily operations—from team leadership and guest experience to merchandising and achieving financial goals.

The Role:

As the Assistant Store Director, you’ll be at the center of our store’s vibrant operations, leading a dynamic team and ensuring that every guest’s experience is extraordinary.

Your goal? To drive the store’s success by blending top-tier guest service with a love for retail and animals. If you thrive in a fast-paced, guest-focused environment and are excited about contributing to a mission-driven organization, this role is tailor-made for you!

What You’ll Do:

• Inspire and Lead: Uphold and promote Event Network’s Core Values, fostering a positive and inspiring atmosphere for both our Team Members and Guests.
• Collaborate and Grow: Partner with the Store Director to recruit, develop, and mentor a talented team that shares your passion for delivering exceptional guest service.
• Drive Excellence: Manage daily operations with a focus on guest service, visual merchandising, team management, and driving sales.
• Create Memorable Experiences: Ensure every guest leaves with a smile by delivering exceptional service and creating a store environment that mirrors the excitement of the museum.
• Master Merchandising: Keep our store visually stunning by following presentation plans and staying ahead of merchandising trends.
• Set High Standards: Hold yourself and your team accountable to the highest performance standards, consistently exceeding guest expectations.

What You Bring:

• Experience: At least three years of experience in a retail leadership role, with a strong background in sales, merchandising, and team management.
• Passion for Sales: An entrepreneurial spirit with a passion for sales and the ability to motivate your team.
• Leadership Skills: Proven ability to hire, train, and inspire a team to deliver their best.
• Service Excellence: A deep commitment to guest service and a talent for creating memorable experiences.
• Flexibility: Availability to work a flexible schedule, including evenings, weekends, and holidays, to meet the needs of the business.
• Positive Energy: A track record of fostering a positive and engaging work environment.

Physical Demands:

• Active Role: Be prepared to stand, walk, and handle merchandise frequently throughout your shift.
• Hands-On Work: Occasionally, you’ll need to reach, climb, stoop, kneel, crouch, or crawl to ensure smooth operations.
• Lifting: Regularly lift and/or move up to 40 pounds.
• Inclusivity: We’re committed to making reasonable accommodations for individuals with disabilities to perform the essential functions of this role.

BRING YOUR PASSION AND TALENT TO OUR TEAM!
Ready to make an impact and be part of something extraordinary? Apply today and take the next step in your career journey with us!

Event Network celebrates diversity and is proud to be an equal-opportunity employer. We’re committed to creating an inclusive environment for all Team Members

1200 W Washington St, Indianapolis, IN 46222, USA