Assistant Store Director

Retail Solutions Group; San Jose (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Employee Discount Program

Professional development opportunities

Family environment

Community involvement

Job summary

A retail grocery company in San Jose, California, is seeking an Assistant Store Director to enhance customer service and train staff. Responsibilities include managing inventory, promoting sales, and ensuring compliance with store standards. The ideal candidate has 3-5 years of management experience, proficiency in budget management, and experience across various store departments. This role offers competitive pay, professional growth opportunities, and an employee discount program, alongside a commitment to community contributions.

Qualifications

• 3-5 years of management experience, including salaried and hourly staff.
• Experience managing a P&L budget.
• Direct management experience in bakery, deli, meat, grocery, produce, and front-end departments.

Responsibilities

• Train store staff on products and sales.
• Evaluate competition by visiting stores.
• Purchase inventory and manage orders.
• Attract customers through effective displays.
• Help customers with inquiries and transactions.
• Maintain store safety and cleanliness.

Skills

Management experience

Budget management

Effective communication

Multitasking

Bilingual (English and Spanish)

Job description

RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

Job Purpose

Assistant Store Director must be able to serve customers by training staff, purchasing and displaying products. The Assistant Store Director ensures that each guest receives outstanding customer service by providing a friendly environment, maintaining outstanding store standards, solid product knowledge and all other components of guest service programs. The Assistant Store Director will often have management responsibility for the retail grocery store operation, including store performance, control of cash, inventory, security, customer service, and management of staff. Must be able to prioritize, plan and coordinate work activities, manage time and resources so that work objectives are met on a daily basis. Provide constructive suggestions and encouragement, set performance expectations, provide honest feedback, and identify assignments to provide others with development.

Duties

• Trains store staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with retail store manager; developing and implementing new product training.
• Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise.
• Purchases inventory by researching emerging products; anticipating buyer interest; negotiating volume price breaks; placing and expediting orders; verifying receipt.
• Attracts customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor.
• Promotes sales by demonstrating merchandise and products to customers.
• Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.
• Prepares sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.
• Maintains a safe and clean store environment by developing and publishing evacuation routes; determining and documenting locations of potentially dangerous materials and chemicals.
• Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand.
  Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications/Minimum Requirements

• Must have 3-5 years in management capacity of personnel to include salaried and hourly managers.
• Must have direct experience managing a P&L budget.
• Must have direct experience in managing a Bakery, Deli, Meat, Grocery, Produce and Frond End department.
• Have the ability to be persuasive and relentless in reinforcing the best interests of the company.
• Be an effective communicator, particularly when it comes to discussing finance matters with management or external entities.
• Must have a great deal of integrity.
• Capable to occasional irregular hours.
• Ability to work under pressure and multitask.
• Bilingual (English and Spanish) preferred.

Why work for us

• Stable and growing company.
• Competitive pay.
• Employee Discount Program.
• Professional and personal growth and development.
• Family environment.
• Opportunity to be involved in your community. We have donated over $400,000 in scholarship programs!